Job Description
ABOUT GOLDMAN SACHS
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
Job Description
Determine action required based on established procedures to protect the Bank’s assets, work with supervisor on handling more complex cases
Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
Communicate in a professional manner, with other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required
Identify risk and prevent loss from fraud reports, referrals from fraud email box and return items (multiple sources/platforms)
Make sound subjective decisions to recommend closure of risky relationships, recommend restrictions on accounts, return ACH/cancel wires
Investigate risk identified through new account filters from new account opening process
Investigate check returns, ACH returns and rejects. Review and investigate fraud referrals
Run and review pro-active risk reports, conduct research using third party data sources to validate monetary and non-monetary transactions
Review established detection system-generated alerts to identify fraudulent activity related to merchant, check ACH, wire, digital banking and account openings
Basic Qualifications
2-4 years Fraud and/or Investigation experience
Proficient with Microsoft suite (including Word, Excel, PowerPoint and Outlook)
Strong understanding of the customer service experience
Must be self-directed, details oriented, driven, and able to work independently in a team-oriented and fast paced environment.
© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 186+, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.
We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.
We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html
Job Description
Determine action required based on established procedures to protect the Bank’s assets, work with supervisor on handling more complex cases
Place appropriate hold on accounts deemed to have fraudulent activity. Track and document action taken in a timely and correct manner to provide a record of activity and meet audit and compliance requirements
Communicate in a professional manner, with other personnel to resolve system problems or request additional information and / or documentation to support a decision on whether fraudulent activity has occurred
Assist in identifying and developing process enhancements to maximize efficiency of fraud detection activities as required
Identify risk and prevent loss from fraud reports, referrals from fraud email box and return items (multiple sources/platforms)
Make sound subjective decisions to recommend closure of risky relationships, recommend restrictions on accounts, return ACH/cancel wires
Investigate risk identified through new account filters from new account opening process
Investigate check returns, ACH returns and rejects. Review and investigate fraud referrals
Run and review pro-active risk reports, conduct research using third party data sources to validate monetary and non-monetary transactions
Review established detection system-generated alerts to identify fraudulent activity related to merchant, check ACH, wire, digital banking and account openings
Basic Qualifications
2-4 years Fraud and/or Investigation experience
Proficient with Microsoft suite (including Word, Excel, PowerPoint and Outlook)
Strong understanding of the customer service experience
Must be self-directed, details oriented, driven, and able to work independently in a team-oriented and fast paced environment.
© The Goldman Sachs Group, Inc., 2021. All rights reserved.
Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity
💡 Quick Summary
Seeking a career-building opportunity? The Consumer Platforms||Digital Operations | Specialist position is now open for candidates interested in the Bank Jobs sector. This role in Hyderabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
