CONSUMER SERVICES ASSISTANT 2

State of Nevada Announces

An Open Competitive Recruitment for:

CONSUMER SERVICES ASSISTANT 2 - Minimum Qualifications Waived

APPROXIMATE ANNUAL SALARY - $35,182.80 to $50,153.76 PAY GRADE: 20

For more information on benefit and retirement programs, please see the sections below.

In order to receive consideration, applicants must indicate their availability for any work type, travel, and location requirements listed.

JOB INFORMATION

Work Type: Permanent, full time vacancies as they may occur in this geographical location.

Department: Health and Human Services

Division: Public and Behavioral Health

Location: Las Vegas, Boulder City, Indian Springs, Jean, Henderson

Job Class Code: 10.341

RECRUITMENT INFORMATION

Announcement Number: 4+68+

Open to all qualified persons.

Posted 11/25/2024

Close Date: 12/02/2024

Recruiter:

SONJA GRASS

Phone: (775)684-0106

Email: SonjaGrass@admin.nv.gov

Applications accepted for another 6 Days 3 Hrs 11 Mins

The Position

Consumer Services Assistants assist professional staff by performing advocacy and service improvement activities on behalf of clients in mental health service agencies.

PER EXECUTIVE ORDER 2024-06, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL DECEMBER 31ST, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/

The Division of Public and Behavioral Health, Southern Nevada Adult Mental Health Services (SNAMHS) is hiring for a Consumer Services Assistant 2 at our West Charleston Medical Clinic. Incumbents will provide frontline reception and support as needed for the clinic as a back-up to administrative assistants, monitoring waiting room for safety and cleanliness. Incumbents will complete orientations with new clients. Incumbents will complete annual file paperwork updates as needed with clients. The position will provide peer support and Clubhouse activities to clients; assist clients in completing intake and orientation forms; provide basic clarification of agency processes, client rights and options to assist professional staff; encourage participation in support networks; assist clients to adjust to transitions in levels of care, and new services or residential support; conduct peer-to-peer recovery group sessions; monitor and report to professional staff on client progress; identify and report problems; record appropriate case-related information and prepare progress notes. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, ****** orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. ***THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-10_0/

To Qualify:

In order to be qualified, you must meet the following requirements:

Education and Experience (Minimum Qualifications)

Ability to read and write standard business correspondence and one year of mental health consumer advocacy experience, six months of which included working for a mental health service delivery system which included monitoring and reporting to professional staff on client progress, providing client perspective to service providers, and providing peer support such as assisting clients to present complaints and resolve problems, complete forms, and adjust to changes in levels of care; OR six months experience as a Consumer Services Assistant I in Nevada State service; OR an equivalent combination of education and experience.

Special Requirements

A valid driver's license is required at the time of appointment and as a condition of continuing employment.

A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items.

The Examination

Application Evaluation Exam

The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process.

INFORMATIONAL LINKS

For more information about state employment, visit the following:

Division of Human Resource Management: http://hr.nv.gov

Public Employees Retirement System: http://www.nvpers.org

Public Employees Benefits Program: https://pebp.nv.gov/

More Benefits Information: http://nvjobs.nv.gov/Applicants/EB