Contact Center Executive

Job description
Industry - Banking
Company - IGSSL Ltd - Indian Bank
Job Location - Mumbai
Apply - Male nd Female Both

Criteria:
•Experience: 1-3 years of experience with a call center background.
•Communication Skills: Excellent verbal and written communication skills.
•CTC: ₹2,32,000 per annum (Note: This may vary on a case-by-case basis).

Job Description:
•Contact customers with overdue payments through phone calls, emails, and letters to negotiate payment plans and arrange for debt repayment.
•Investigate and analyze customers' financial situations to determine their ability to pay and propose suitable repayment options.
•Document all collection activities accurately and maintain detailed records of interactions with customers.
•Follow up on promised payments and ensure compliance with agreed-upon repayment plans.
•Handle escalated customer inquiries and complaints with a focus on resolving issues promptly and professionally.
•Coordinate with internal departments, including legal and finance, to escalate unresolved issues and recommend further actions, as necessary.
•Comply with all legal requirements and company policies related to debt collection practices.
•Achieve monthly and quarterly collection targets set by management.
•Provide regular reports and updates on collection activities, outstanding debts, and customer interactions.
•Continuously update knowledge of industry trends, regulations, and best practices in debt collection..

More about this Contact Center Executive job

T.M.Inputs And Services Private Limited is aggressively hiring for the job profile of Contact Center Executive at Mumbai in Vashi East locality. Kindly go through the FAQs below to get all answers related to the given job.

1. How much salary can I expect as a Contact Center Executive in T.M.Inputs And Services Private Limited in Mumbai?

Ans. You can expect a minimum salary of 15,000 INR and can go up to 1+,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

2. What is the eligibility criteria to apply for Contact Center Executive in T.M.Inputs And Services Private Limited in Mumbai?

Ans. The candidate should have studied 12th Pass and people who have 0.5 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly.

3. Is there any specific skill required for this job?

Ans. The candidate should have Basic English skills and sound communication skills for this job.

4. Who can apply for this job?

Ans. Both Male and Female candidates can apply for this job.

5. Is it a work from home job?

Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna.

6. Are there any charges or deposits required while applying for the role or while joining?

Ans. No work-related deposit needs to be made during your employment with the company.

7. How can I apply for this job?

Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

8. What is the last date to apply?

Ans. The last date to apply for this job is 05-Oct-2026.

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