Job Description
Ap Enterprises
Call Center Executive
Ap Enterprises • Pimpri-Chinchwad, Maharashtra • via Job Hai
8 days ago
₹18K–₹25K a month
Full–time
No Degree Mentioned
Apply directly on Job Hai
Job description
Answering incoming customer calls and providing accurate and timely information
Responding to customer inquiries via phone, email, or chat in a professional and courteous manner
Resolving customer complaints and issues, escalating to the supervisor if necessary
Providing product information and assisting customers with their orders
Maintaining customer records by updating account information
...
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H
Han Digital Solution
Contact Center Professional-Voice
Han Digital Solution • Pune, Maharashtra • via Shine
28 days ago
Full–time
No Degree Mentioned
Apply on Shine
Apply on Jobrapido.com
Job description
As a skilled professional in quality assurance, you will be responsible for ensuring the high quality of products at Han Digital Solution (P). Your role as Sr. Manager - QA will involve leading a team of quality assurance engineers and implementing testing strategies to achieve project goals effectively.
Key Responsibilities:
- Develop and implement comprehensive testing strategies to maintain product quality.
- Lead and manage a team of quality assurance engineers to successfully accomplish project goals.
- Collaborate with cross-functional teams to identify and prioritize testing requirements.
- Design and execute automated tests to enhance testing efficiency.
- Analyze test results and effectively communicate defects to the development team.
- Ensure compliance with industry standards and best practices.
Qualifications Required:
- Proficiency in Quality Assurance methodologies
- Experience in Automated Testing and Defect Management
- Strong leadership skills to manage and motivate a team effectively
Join us at Han Digital Solution (P) to utilize your expertise in quality assurance and make a significant impact on product quality and project success. As a skilled professional in quality assurance, you will be responsible for ensuring the high quality of products at Han Digital Solution (P). Your role as Sr. Manager - QA will involve leading a team of quality assurance engineers and implementing testing strategies to achieve project goals effectively.
Key Responsibilities:
- Develop and implement comprehensive testing strategies to maintain product quality.
- Lead and manage a team of quality assurance engineers to successfully accomplish project goals.
- Collaborate with cross-functional teams to identify and prioritize testing requirements.
- Design and execute automated tests to enhance testing efficiency.
- Analyze test results and effectively communicate defects to the development team.
- Ensure compliance with industry standards and best practices.
Qualifications Required:
- Proficiency in Quality Assurance methodologies
- Experience in Automated Testing and Defect Management
- Strong leadership skills to manage and motivate a team effectively
Join us at Han Digital Solution (P) to utilize your expertise in quality assurance and make a significant impact on product quality and project success.
💡 Quick Summary
Seeking a career-building opportunity? The Contact Center Professional-Voice position is now open for candidates interested in the BPO Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
