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Contact Center Representative

Place of work Ainaloa
Contract type -
Start date -
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Job details

Job description, work day and responsibilities

Job description
Job Summary: Performs Call Center responsibilities not limited to both teller services and member services for phone-in members in accordance with quality service objectives and credit union policies and procedures.

Minimum Qualifications: One (1) year certificate from college or technical school; six (6) months related experience and/or training; or equivalent combination of education and experience. Must have knowledge of and experience with customer service principles and practices, and administration and clerical processes. Six (6) months or more in a call center environment highly preferred.

Must be proficient in relevant computer applications and possess keyboarding skills. Must have experience in the usage of office equipment such as telephone, calculator, copier, fax, etc. Knowledge of PC (personal computer), Microsoft Windows, Word, Excel, and other software applications as applicable.

Credit must be in good standing. Must be bondable pursuant to §713.3(b) of the NCUA’s Rules and Regulations.

Company address

United States
Hawaii
Ainaloa
Hawai Show on map Get directions
Company Name: ALOHA PACIFIC FEDERAL CREDIT UNI
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Offer ID: #986763, Published: 5 days ago, Company registered: 10 months ago

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