Contact Centre | 12 to 14 years | Kolkata

Job Description

• Handling a team size of minimum 25-30 associates and their performance management.

• Good technical knowledge and troubleshooting skills, well versed with Excel and other MS Office tools.

• Prior digital/call center experience preferred.

• Familiarity with Microsoft Office applications.

• Must possess excellent written and oral communication, listening, and comprehension skills.

• Must possess effective time management and organizational skills.

• Stellar customer service...