Job Description
Content Designer (Communications)
Full-time 6 month temporary opportunity with possibility of extension
Clerk Grade 7/8 - salary range $110,266 - $122, 058 plus employers contribution to superannuation and annual leave loading
Sydney location with hybrid/flexible work arrangements
An exciting opportunity has arisen for a Content Designer (Communications) to join Digital Strategy, Investment and Assurance (DSIA) a rapidly growing part of Digital NSW within the Department of Customer Service.
You will be joining a friendly, dynamic and diverse team who is passionate about accelerating digital transformation to make NSW a great place to live and work.
The successful candidate will be an experienced communications and / or content marketing expert and play a key role in delivering and measuring key content across DSIA's range of campaigns and channels.
More specifically this role will see you:
Produce written content for customers and external audiences across core channels such as blogs, eDM newsletters, social media and website.
Produce internal communication pieces such as powerpoint presentations and speaking notes.
Collaborate with key stakeholders across DSIA, the Department of Customer Service, and government clusters to source and produce new content and maintain a yearly content calendar.
Brief the production of content across media releases, video, graphic design, social media and other multimedia.
Report on content engagement and conversions across Google Analytics, Campaign Monitor and social media.
To be successful in this role you will demonstrate:
Experience in a similar content marketing or communications role with good attention to detail.
Excellent written and verbal communication skills with a strong focus on copywriting.
Understanding of content marketing principles.
Experience measuring and reporting on content metrics across Google Analytics, social media and eDM platforms such as Campaign Monitor.
Experience collaborating with a range of stakeholders to gather and execute communications briefs
Experience working with and briefing videographers, graphic designers, social media and media professionals.
Experience in developing communications for a range of projects, channels, and audiences.
What we need from you
An up to date CV and a brief cover letter outlining how your skills and experience are aligned to the role.
We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.
Further Information
Click 'apply' to find out more about the role and to access the role description
Closing Date: Monday 3rd March 2026 @ 10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Bec.conquest@customerservice.nsw.gov.au or 02 +4+4 8351.
Full-time 6 month temporary opportunity with possibility of extension
Clerk Grade 7/8 - salary range $110,266 - $122, 058 plus employers contribution to superannuation and annual leave loading
Sydney location with hybrid/flexible work arrangements
An exciting opportunity has arisen for a Content Designer (Communications) to join Digital Strategy, Investment and Assurance (DSIA) a rapidly growing part of Digital NSW within the Department of Customer Service.
You will be joining a friendly, dynamic and diverse team who is passionate about accelerating digital transformation to make NSW a great place to live and work.
The successful candidate will be an experienced communications and / or content marketing expert and play a key role in delivering and measuring key content across DSIA's range of campaigns and channels.
More specifically this role will see you:
Produce written content for customers and external audiences across core channels such as blogs, eDM newsletters, social media and website.
Produce internal communication pieces such as powerpoint presentations and speaking notes.
Collaborate with key stakeholders across DSIA, the Department of Customer Service, and government clusters to source and produce new content and maintain a yearly content calendar.
Brief the production of content across media releases, video, graphic design, social media and other multimedia.
Report on content engagement and conversions across Google Analytics, Campaign Monitor and social media.
To be successful in this role you will demonstrate:
Experience in a similar content marketing or communications role with good attention to detail.
Excellent written and verbal communication skills with a strong focus on copywriting.
Understanding of content marketing principles.
Experience measuring and reporting on content metrics across Google Analytics, social media and eDM platforms such as Campaign Monitor.
Experience collaborating with a range of stakeholders to gather and execute communications briefs
Experience working with and briefing videographers, graphic designers, social media and media professionals.
Experience in developing communications for a range of projects, channels, and audiences.
What we need from you
An up to date CV and a brief cover letter outlining how your skills and experience are aligned to the role.
We are an inclusive employer that fully supports flexible working and values our people for their diverse ideas, backgrounds and skills. We are committed to building a workplace that reflects the community we serve and welcome applications from everyone.
Further Information
Click 'apply' to find out more about the role and to access the role description
Closing Date: Monday 3rd March 2026 @ 10am
Careers at Department of Customer Service
A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.
Belong in our diverse and inclusive workplace
The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.
We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact Bec.conquest@customerservice.nsw.gov.au or 02 +4+4 8351.
💡 Quick Summary
Seeking a career-building opportunity? The Content Designer position is now open for candidates interested in the Web / Graphic Design Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Web / Graphic Design Jobs is a plus.
