Job Description
DESCRIPTION
Content Developer - Job Description
At Amazon, our mission is to be Earth's most customer-centric company. We're seeking an exceptional Content Developer to join our Amazon INFC Learning team to support operations training initiatives.
The ideal candidate will have proven experience in instructional design with a strong portfolio demonstrating expertise in visual design and multimedia content creation. You will be responsible for designing and developing innovative learning content that enhances strategic capabilities within the INFC organization.
You must be skilled in creating engaging training materials including graphics, visual designs, branded materials, posters, One Point Lessons (OPLs), infographics, and video content. The role involves developing comprehensive storyboards, effective assessments, and managing learning projects of varying scales while maintaining high quality standards.
Success in this role requires strategic thinking ability with a creative problem-solving approach, excellence in project management with keen attention to detail, and good communication, presentation, and interpersonal skills.
Key job responsibilities
Design and develop innovative learning content that enhances strategic capabilities within the INFC organization
Create engaging training materials including graphics, visual designs, branded materials, posters, One Point Lessons (OPLs), infographics, and video content
Develop comprehensive storyboards and effective assessments
Manage learning projects of varying scales while maintaining high quality standards
A day in the life
Adhering to the core principles of adult learning, we create learning materials that are engaging and interactive for learners to increase knowledge retention and recall. We work with Operations, Business, Program & Training Delivery teams to identify scope of training.
We use modalities such as bite-size learning (mobile learning), OPLs, Infographics, instructor-led, blended, including assessments to build quality learning experiences for our learners and periodically evaluate them to assess effectiveness.
BASIC QUALIFICATIONS
Bachelor's degree or above
Work flexible schedules including weekends, nights, and holidays
Experience in customer service and project management will be an added advantage
Must be proficient in translating content into regional languages
Ability to manage data effectively through analysis and generate accurate reports
Strong presentation skills with ability to communicate complex information to diverse audiences
Advanced proficiency in Microsoft Office (Word, Excel & PowerPoint)
Strong organizational and interpersonal skills
Hands on experience on various content development tools such as Articulate Storyline 360, Canva, Vyond.
PREFERRED QUALIFICATIONS
Experience working in a related industry
Certified instructional designer
Primary knowledge of using AI tools to create content will be an added advantage.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Content Developer - Job Description
At Amazon, our mission is to be Earth's most customer-centric company. We're seeking an exceptional Content Developer to join our Amazon INFC Learning team to support operations training initiatives.
The ideal candidate will have proven experience in instructional design with a strong portfolio demonstrating expertise in visual design and multimedia content creation. You will be responsible for designing and developing innovative learning content that enhances strategic capabilities within the INFC organization.
You must be skilled in creating engaging training materials including graphics, visual designs, branded materials, posters, One Point Lessons (OPLs), infographics, and video content. The role involves developing comprehensive storyboards, effective assessments, and managing learning projects of varying scales while maintaining high quality standards.
Success in this role requires strategic thinking ability with a creative problem-solving approach, excellence in project management with keen attention to detail, and good communication, presentation, and interpersonal skills.
Key job responsibilities
Design and develop innovative learning content that enhances strategic capabilities within the INFC organization
Create engaging training materials including graphics, visual designs, branded materials, posters, One Point Lessons (OPLs), infographics, and video content
Develop comprehensive storyboards and effective assessments
Manage learning projects of varying scales while maintaining high quality standards
A day in the life
Adhering to the core principles of adult learning, we create learning materials that are engaging and interactive for learners to increase knowledge retention and recall. We work with Operations, Business, Program & Training Delivery teams to identify scope of training.
We use modalities such as bite-size learning (mobile learning), OPLs, Infographics, instructor-led, blended, including assessments to build quality learning experiences for our learners and periodically evaluate them to assess effectiveness.
BASIC QUALIFICATIONS
Bachelor's degree or above
Work flexible schedules including weekends, nights, and holidays
Experience in customer service and project management will be an added advantage
Must be proficient in translating content into regional languages
Ability to manage data effectively through analysis and generate accurate reports
Strong presentation skills with ability to communicate complex information to diverse audiences
Advanced proficiency in Microsoft Office (Word, Excel & PowerPoint)
Strong organizational and interpersonal skills
Hands on experience on various content development tools such as Articulate Storyline 360, Canva, Vyond.
PREFERRED QUALIFICATIONS
Experience working in a related industry
Certified instructional designer
Primary knowledge of using AI tools to create content will be an added advantage.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
💡 Quick Summary
Seeking a career-building opportunity? The Content Developer, INFC Learning and Development position is now open for candidates interested in the Software Developer Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
