We know that people want great value combined with an excellent experience from a bank they can trust, so we launched our digital bank, Chase UK, to revolutionise mobile banking with seamless journeys that our customers love. We're already trusted by millions in the US and we're quickly catching up in the UK – but how we do things here is a little different. We're building the bank of the future from scratch, channelling our start-up mentality every step of the way – meaning you'll have the opportunity to make a real impact.

Job Summary:

The job description for a Content Production Lead in the Nutmeg team lacks a properly formatted Job Summary section. The suggested revision includes the candidate being a founding leader, responsible for planning and executing content delivery, ensuring compliance and audit standards are met. The role also involves hands-on content production and potential for growth into a management position as the Content function expands within the firm.

Job responsibilities:

Schedule and manage content production across Nutmeg
Upload and publish content into the CMS ensuring accuracy at every stage
Maintain taxonomy and tagging strategy for all content
Ensure content meets accessibility requirements
Work closely with content writers and Martech developers to maintain and enhance the quality of content
Manage and report on status ensuring key stakeholders are informed on progress
Review and maintain the quality of our content to ensure it stays fresh and up-to-date
Maintain accurate records of content operations to ensure financial compliance and controls standards are met
Provide additional support for content-related projects as needed.
Required qualifications, capabilities, and skills

Fluency in written and verbal English
Commercially aware, process-driven web content specialist
Experienced in working with web content management systems and Adobe systems
Used to working on your own initiative but highly collaborative
Stakeholder and time management when conflicting priorities arise
Experience of working in financial services, banking, or another regulated industry.
Preferred qualifications, capabilities and skills

Experience working in Agile teams
Experience of using Jira and Confluence to organise and document work preferred
Strong ability to prioritise changes, deadlines and work under pressure in a fast-paced environment
#ICBCareers

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.