Content Writer

About the job Role Summary: We are Looking for a Content Writer & who has a Ability to use data and testing to understand what people need and then try to meet those needs. Content Writers are responsible for creating, updating and reviewing content around the end-to-end user journey and are comfortable using evidence, data and research. Responsibility? Create, iterate and manage content to meet user needs using analytics, user feedback, user research and other sources of information Contribute to content principles, improvements and patterns. Create content for services, ensuring content meets evidenced user needs and delivers high levels of satisfaction from users. Develop content strategies with support from a senior content designer and apply content strategies in own work. Manage relationships with subject matter experts to gain understanding and make sure content is factually accurate. Manage appropriate checking and handling prior to publishing. Monitor the performance of content and services and make recommendations for improvements based on users needs. Work with colleagues in other parts of government to identify user needs, write and map user journeys and design content to meet users needs. Experience of creating, iterating and managing user-centered content Experience of using analytics, user feedback, user research and other sources of information to improve content. Experience of working with content publishing systems, as well as Markdown or basic HTML. Experience of taking complex language and processes and make them simple to understand. Project management capability, including the ability to coordinate a number of projects simultaneously and adapt to changing priorities. Experience working with stakeholders to understand their issues whilst maintaining content quality