Full–time
With a vision to craft impactful digital transformations through creative storytelling and innovative digital technologies, the co-founder Pankaj Budhwani, brought Mediagarh to life in 2024, which is by far the best digital marketing company in Jodhpur.

We, at Mediagarh, are a team of strategic-thinking digital marketing experts who believe in powering up brands and helping businesses grow by harnessing the digital power through our digital marketing agency in Jodhpur.

Utmost passion, dedication, and belief in our work has made us a leading digital marketing company in India with clients across the country and overseas. We take pride in the timely delivery of our top-notch online marketing services that are strategically designed & thoughtfully customized to serve your needs and promise to benefit your business.

The Role

You will be responsible for :
• Developing and maintaining technical documentation such as manuals and training materials.
• Designing and organising documentation sets for products and services.
• Collaborating with the relevant stakeholders on technical documentation requirements.
• Maintaining a library of technical terminology and documentation.
• The entire writing process, from story development, outlining and scriptwriting, to the creation of the final production script.
• Conducting regular call reviews for quality assurance, coaching and training.
• Ensuring all standards and procedures are followed and maintained.
• Ensuring follow-up actions to address any gaps in service levels.
• Managing day to day operations, training and management of teams to achieve targeted service levels.
• Providing monthly help desk reports.
• Overseeing the team's outputs and ensuring the quality of deliverables.
• Interpreting briefs to produce original content.
• Reworking content based on feedback from stakeholders.
• Ensuring all copy is proof read and free of errors.
• Using research to establish the strategy for reaching out to the target audience.

Ideal Profile

Skills Required:
• You possess a Degree/Diploma in Computer Science, Engineering or related field.
• You have at least 1 year experience, ideally within a Animation, Helpdesk / Technical Support or Writing role.
• You have excellent writing skills in English in order to be able to cover our business requirements in English markets.
• You are a good multitasker who can work within tight deadlines.
• You have the ability to quickly grasp complex technical concepts and make them easily understandable.
• You understand dramatic structure and have excellent storytelling skills.
• You are a good multi-tasker who can work within tight deadlines.
• You have excellent communication and interpersonal skills.
• Expertise in Screenplay Writing, Technical Writing, Motion Graphics and Startup Experience would be highly valuable.
• You have good knowledge of Motion Builder.
• Experience within Technology, Media & Telecom (TMT) would be highly valuable.
• You pay strong attention to detail and deliver work that is of a high standard
• You possess strong analytical skills and are comfortable dealing with numerical data
• You are a strong team player who can manage multiple stakeholders

What's on Offer?
• Opportunity within company with a solid track record of success
• Leadership Role
• Join a market leader within Media & Entertainment