Job Description

Zycus is Looking for a self-driven, detail-oriented content writer / content developer to produce high-quality learning materials for Zycus, which is fast paced, result oriented product-based organization. The content creator will update existing content, create byte sized videos, generate novel work, and identify new ways to improve content quality.
• Your role will involve understanding the details of and around the product and articulating them in a clear, concise, and illustrated manner.
• This role requires a high level of creativity and attention to detail.
• You must be able to distil complex SaaS based information into clear, concise text and videos.
• You should be well versed with either one of the video editing software like Camtasia/Captivate/Articulate360/Storyline/Adobe Learning Manager/SnagIT.

Responsibilities
• Collaborate with developers, designers, product managers, marketers, SMEs, to obtain an understanding of the product and the documentation requirements.
• Determine the needs of end-users of technical documentation and create Feature Guides, FAQs, Onboarding Guides, Help Documentation, Troubleshooting Guides, Training Manuals, Release Notes, and other documentation.
• Design and develop product explanation videos and other engaging content to impart product knowledge to various stakeholders.
• Audit and update the content regularly to ensure relevance with incremental product feature releases, customer use cases, support issues, and other internal developments.

Requirements
• Minimum 3-6 years of experience in content creation/learning materials creation or technical content writing for SaaS based products.
• Exceptional technical writing, video creation and editing skills, as well as the ability to adopt the style, tone, and voice of Zycus in various types of content.
• Well versed with any one of the video editing software like Camtasia/Captivate/Articulate360/Storyline/Adobe Learning Manager/SnagIT.

Five Reasons Why You Should Join Zycus
• Cloud Product Company: We are a Cloud SaaS Company and our products are created by using the latest technologies like ML and AI. Our UI is in Angular and we are developing our mobile apps using React.
• A Market Leader: Zycus is recognized by Gartner (world’s leading market research analyst) as a Leader in Procurement Software Suites.
• Move between Roles: We believe that change leads to growth and therefore we allow our employees to shift careers and move to different roles and functions within the organization
• Get a Global Exposure: You get to work and deal with our global customers.
• Create an Impact: Zycus gives you the environment to create an impact on the product and transform your ideas into reality. Even our junior engineers get the opportunity to work on different product features.

About Us

Zycus is a pioneer in Cognitive Procurement software and has been a trusted partner of choice for large global enterprises for two decades. Zycus has been consistently recognized by Gartner, Forrester, and other analysts for its Source to Pay integrated suite. Zycus powers its S2P software with the revolutionary Merlin AI Suite. Merlin AI takes over the tactical tasks and empowers procurement and AP officers to focus on strategic projects; offers data-driven actionable insights for quicker and smarter decisions, and its conversational AI offers a B2C type user-experience to the end-users.

Zycus helps enterprises drive real savings, reduce risks, and boost compliance