A technical writer’s job in the IT industry is fascinating. A technical writer creates software documentation, user manuals, and other technical content that converts complex technical information to a non-technical language.
• Technical writers work with developers to create software documentation that reflects the software or system for the end-users. This includes both user-facing documentation, such as technical manuals and tutorials, and internal developer documentation including code diagrams and API references.
• Technical writers have a strong understanding of the products they are documenting to explain complex concepts in simple language. Technical writers also often play a role in editing and proofreading documentation that other technical writers have created.
• Sometimes, a senior technical writer conducts user testing, to ensure that documentation is suitable for the end-user. The goal of a technical writer is to produce high-quality documentation that meets the needs of its intended audience. The software documentation ability of technical writers in the IT industry is second to none.

Job responsibilities of a technical writer:
• Prepare instruction manuals
• Disseminate technical information in easy-to-understand language for a non-technical audience
• Have technical accuracy in writing user documentation
• Create software documentation after a thorough collaboration with subject matter experts and technical staff
• Help other writers in creating documentation
• Ability to take existing and potential content and improve it
• Convert complex documentation to easy language for multiple audiences
• Create product manuals with screenshots and tutorials
• Write documentation for internal teams such as developers and programmers
• Communicate complex ideas in a concise manner

Requirements
• Bachelor’s degree or higher in Information Systems, Information Technology, Computer Science, or other related disciplines.
• 1+years of proven experience in writing technical documentation
• Understand and explain complex technical concepts
• Strong research and analytical skills
• Ability to undertake multiple projects and deliver on tight deadlines
• Excellent technical writing skills
• Excellent verbal communication skills
• Solid grip on documentation publishing software such as Zendesk Guide, Camtasia, SnagIt, and other software
• Good working knowledge of MS Office or Google Docs
• Detail-oriented