Job Description
Global Leader in Hot Water & HVAC products
Great team culture and hybrid work environment
Work close to home in Keysborough / Braeside - onsite gym with PTs
Welcome to Rinnai Australia, a household name in hot water, heating, cooling and renewable energy appliances for both commercial and domestic markets in Australia -for over 50 years!
We have an opportunity within our After Sales and Service department, serving as the primary communication channel for contractors, ensuring timely support.
What you will be doing?
Lead the onboarding and induction of new contractors
Prepare contractor agreements and ensure compliance and renewals are constantly maintained
Review, update and maintain accuracy of the company's pricing and contractor rates across internal systems and published schedules
Obtain and compile Safety and Quality Audit data, report on key findings
Research, analyse and report on market trends
Provide information and system training and support to contractors
Manage contractor/technician and customer complaints
Respond to phone and email enquiries from contractors
About the role and the company:
Full time, permanent position
Role based in Keysborough (relocating to Braeside in early 2026)
Flexible working options
Onsite gym with personal trainers and onsite parking
Be part of a culture that is invested in your professional development
Operating in Australia since 1971 - globally since 1920
Generous staff discounts across the entire product range
What we are looking for:
Strong customer focus and the ability to deal with a wide range of stakeholders
Strong Microsoft Excel and Word skills
Excellent verbal communication skills
Strong attention to detail and accuracy
Well-developed compliance administration skills
A confident and positive attitude with a strong work ethic
Experience in an after sales and service role (ideal but not essential)
If you are looking for a role that will provide you with an opportunity for long-term success and career development, then we would love to receive your application.
Applications for this role will close 23/01/2026 so apply today!
Applications Close: 23 Jan 2026
Great team culture and hybrid work environment
Work close to home in Keysborough / Braeside - onsite gym with PTs
Welcome to Rinnai Australia, a household name in hot water, heating, cooling and renewable energy appliances for both commercial and domestic markets in Australia -for over 50 years!
We have an opportunity within our After Sales and Service department, serving as the primary communication channel for contractors, ensuring timely support.
What you will be doing?
Lead the onboarding and induction of new contractors
Prepare contractor agreements and ensure compliance and renewals are constantly maintained
Review, update and maintain accuracy of the company's pricing and contractor rates across internal systems and published schedules
Obtain and compile Safety and Quality Audit data, report on key findings
Research, analyse and report on market trends
Provide information and system training and support to contractors
Manage contractor/technician and customer complaints
Respond to phone and email enquiries from contractors
About the role and the company:
Full time, permanent position
Role based in Keysborough (relocating to Braeside in early 2026)
Flexible working options
Onsite gym with personal trainers and onsite parking
Be part of a culture that is invested in your professional development
Operating in Australia since 1971 - globally since 1920
Generous staff discounts across the entire product range
What we are looking for:
Strong customer focus and the ability to deal with a wide range of stakeholders
Strong Microsoft Excel and Word skills
Excellent verbal communication skills
Strong attention to detail and accuracy
Well-developed compliance administration skills
A confident and positive attitude with a strong work ethic
Experience in an after sales and service role (ideal but not essential)
If you are looking for a role that will provide you with an opportunity for long-term success and career development, then we would love to receive your application.
Applications for this role will close 23/01/2026 so apply today!
Applications Close: 23 Jan 2026
💡 Quick Summary
Seeking a career-building opportunity? The Contractor Compliance Coordinator position is now open for candidates interested in the Event Management Jobs sector. This role in Victoria offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Event Management Jobs is a plus.
