Job Description
To provide Dispatch communication and Coordinate Operations with Security Guards regarding incidents, requests for assistance, emergencies, etc., and log details of radio transmission, telephone calls and verbal instructions, and to direct backup security support as necessary and to provide indirect supervision of Security Guards.
We are currently looking for an overnight Dispatcher Mon to Friday.
Duties include but not limited:
Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
Answer phones and Emails
Direct backup support as necessary
Inform management of major incidents
Maintain the Camera Surveillance System
Conduct security equipment audits
Maintain key control, lost and found and emergency contact lists
Perform other duties as assigned
Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
Must Have:
A valid Ontario Security Guard License an asset
A Security Diploma or equivalent is preferred
Shift flexibility is preferred.
2 years experience with a Security firm or as a Security Guard in Ontario.
A minimum of 1 year Security Dispatch/Operations or scheduling experience.
Ability to schedule and cover open shifts
Proficient in Microsoft Office
Proficient with emails, texts and answering phones.
Knowledge of Trespass to Property Act an asset
The ability to function proficiently in a fast-paced and multi-tasking environment
A strong customer service focus, able to work under pressure and excellent interpersonal skills
Excellent communication skills, oral and written
Customer Service experience
Job Type: Full-time
Pay: $19.00 per hour
Experience:
Ontario Security Guard: 1 year (required)
Dispatching/Operations/Scheduling: 1 year (required)
Licence/Certification:
Do you own a working vehicle (preferred)
Are you looking for Full Time (preferred)
Work Permit (preferred)
Study Permit (preferred)
Ontario Security Guard Licence (preferred)
Are you able to work overnights Mon to Fri, 11pm to 7am (required)
Are you able to work weekends (preferred)
Work Location: In person
We are currently looking for an overnight Dispatcher Mon to Friday.
Duties include but not limited:
Dispatch Security Guards to incidents, requests for assistance, emergencies, etc. Log details of radio transmission, telephone calls and verbal instructions
Answer phones and Emails
Direct backup support as necessary
Inform management of major incidents
Maintain the Camera Surveillance System
Conduct security equipment audits
Maintain key control, lost and found and emergency contact lists
Perform other duties as assigned
Monitoring CCTV system for unwanted activity, and filling out reports for any suspicious activity in a timely fashion.
Must Have:
A valid Ontario Security Guard License an asset
A Security Diploma or equivalent is preferred
Shift flexibility is preferred.
2 years experience with a Security firm or as a Security Guard in Ontario.
A minimum of 1 year Security Dispatch/Operations or scheduling experience.
Ability to schedule and cover open shifts
Proficient in Microsoft Office
Proficient with emails, texts and answering phones.
Knowledge of Trespass to Property Act an asset
The ability to function proficiently in a fast-paced and multi-tasking environment
A strong customer service focus, able to work under pressure and excellent interpersonal skills
Excellent communication skills, oral and written
Customer Service experience
Job Type: Full-time
Pay: $19.00 per hour
Experience:
Ontario Security Guard: 1 year (required)
Dispatching/Operations/Scheduling: 1 year (required)
Licence/Certification:
Do you own a working vehicle (preferred)
Are you looking for Full Time (preferred)
Work Permit (preferred)
Study Permit (preferred)
Ontario Security Guard Licence (preferred)
Are you able to work overnights Mon to Fri, 11pm to 7am (required)
Are you able to work weekends (preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Control Centre Operator (Dispatch) position is now open for candidates interested in the Security Guard Jobs sector. This role in Toronto offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.