Job Description
Are you looking to be a part of a team that ensures a robust control environment for the most innovative bank in the world ? You've found the right team. If you're someone who is highly motivated with a passion for Controls Management, this is the role for you.
The Client Onboarding & Documentation ensures a robust control environment for Wholesale Know Your Customer (KYC) Operations, Digital Document Services (DDS), and Client Tax Operations (CTO).
As a Control Manager, you will support the Client Onboarding & Documentation Controls agenda globally, including identifying and monitoring significant risks and ensuring compliance with operational policies, control procedures, and legal/regulatory requirements, using the Firm-wide CORE framework as part of the Risk Oversight & Governance team. Your network will include global Digital Document Services (DDS), as well as Corporate Compliance, Controls, Internal Audit and cross line of business Control and Operations partners. Key responsibilities include Risk Assessment Structuremaintenance, Control Evaluations, data analysis, preparation/presentation of insightful governance presentations and development of subject matter expertise on Common Controls.
Job Responsibilities
Develop and maintain solid knowledge of Client Onboarding & Documentation Digital Document Services and Control-related policies, procedures, and operating model as well as systems/platforms used to carry out these activities
Maintain CORE Standards, Risk Assessment Structures and Program deliverables
Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
Perform root cause analysis and work with Operations and Controls teams to implement appropriate corrective action and best practices.
In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
Ensure that Controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management
Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support Controls-related programs and strategies
Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to deliver consistent and rigorous operational risk practices and Control programs, including control committees, risk mitigation, key risk indicators, control design, and effectiveness evaluation/testing.
Perform action plan validation testing and support Quality Assurance testing and CORE testing in support of control program objectives.
Required Qualifications, Capabilities, and Skills:
Strong and effective communication and interpersonal skills to develop relationships, throughout the region and at multiple levels of the organization.
Bachelor's degree or equivalent experience required.
2-3 years of financial service experience in controls, operations, audit, quality assurance, risk management, or compliance
Strong critical thinking, attention to detail, analytical and problem-solving skills including taking the initiative to drive change
Strong relationship management, influence management, and ability to partner with stakeholders
Experience in assessing end-to-end processes to identify operational risk and determine the adequacy of controls
Self-starter who is able to work in a fast-paced, results-driven environment
Strong interpersonal and verbal/written communication skills with the ability to present complex and sensitive issues to senior management in a persuasive manner
Proficiency with Microsoft Office (Outlook/Word/Excel/PowerPoint); advanced user knowledge of excel required
Intelligent Automation implementation knowledge of- Alteryx, Tableau, Instabase, Pega etc.
Flexible and adaptable to shifting priorities; manages competing priorities to achieve the most effective result
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
The Client Onboarding & Documentation ensures a robust control environment for Wholesale Know Your Customer (KYC) Operations, Digital Document Services (DDS), and Client Tax Operations (CTO).
As a Control Manager, you will support the Client Onboarding & Documentation Controls agenda globally, including identifying and monitoring significant risks and ensuring compliance with operational policies, control procedures, and legal/regulatory requirements, using the Firm-wide CORE framework as part of the Risk Oversight & Governance team. Your network will include global Digital Document Services (DDS), as well as Corporate Compliance, Controls, Internal Audit and cross line of business Control and Operations partners. Key responsibilities include Risk Assessment Structuremaintenance, Control Evaluations, data analysis, preparation/presentation of insightful governance presentations and development of subject matter expertise on Common Controls.
Job Responsibilities
Develop and maintain solid knowledge of Client Onboarding & Documentation Digital Document Services and Control-related policies, procedures, and operating model as well as systems/platforms used to carry out these activities
Maintain CORE Standards, Risk Assessment Structures and Program deliverables
Advise on and continually reassess key risks and appropriateness of controls to ensure timely identification of significant risks and issues to support an evolving business & regulatory environment
Perform root cause analysis and work with Operations and Controls teams to implement appropriate corrective action and best practices.
In partnership with stakeholders, evaluate and perform an end-to-end analysis of the business' risk and control environment to identify significant gaps and weaknesses and determine root cause of control breaks
Ensure that Controls are properly designed, operating effectively, and essential to a proactive risk and control culture that leverages proven evaluation strategies and sound change management
Perform ongoing analysis of program related data (e.g., KRI/KPI) and develop ad-hoc reports as requested to support Controls-related programs and strategies
Partner effectively with colleagues across the firm, business, operations management, legal, compliance, risk, audit, regulators, and technology control functions to deliver consistent and rigorous operational risk practices and Control programs, including control committees, risk mitigation, key risk indicators, control design, and effectiveness evaluation/testing.
Perform action plan validation testing and support Quality Assurance testing and CORE testing in support of control program objectives.
Required Qualifications, Capabilities, and Skills:
Strong and effective communication and interpersonal skills to develop relationships, throughout the region and at multiple levels of the organization.
Bachelor's degree or equivalent experience required.
2-3 years of financial service experience in controls, operations, audit, quality assurance, risk management, or compliance
Strong critical thinking, attention to detail, analytical and problem-solving skills including taking the initiative to drive change
Strong relationship management, influence management, and ability to partner with stakeholders
Experience in assessing end-to-end processes to identify operational risk and determine the adequacy of controls
Self-starter who is able to work in a fast-paced, results-driven environment
Strong interpersonal and verbal/written communication skills with the ability to present complex and sensitive issues to senior management in a persuasive manner
Proficiency with Microsoft Office (Outlook/Word/Excel/PowerPoint); advanced user knowledge of excel required
Intelligent Automation implementation knowledge of- Alteryx, Tableau, Instabase, Pega etc.
Flexible and adaptable to shifting priorities; manages competing priorities to achieve the most effective result
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, ****** orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.
💡 Quick Summary
Seeking a career-building opportunity? The Control Manager position is now open for candidates interested in the Bank Jobs sector. This role in Bengaluru offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
