Job Description
West Coast 'Buller - Coaster Home & community Support Services
Full time permanent position working 40 hours per week
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
The Coordinator - Coasters Home & Community Support Services, is responsible for coordinating care to support consumers to live well, age well and have a respectful end of life in their own communities.
As a Coordinator, you will work closely with our Service Referrers and Coasters Nurses on a daily basis to arrange service requests for clients. You will also liaise with Support Workers and our ACNM or AH lead regarding rostering, including covering annual leave, sickness, and training. Providing high-quality customer service to clients, their whanau, and families is also a key part of the role.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band6/Profile 6. For further information about the administration and clerical pay equity settlement please follow the link below:
2022-05-24-National-Health-Administration-Pay-System-Operational-Guide.pdf (tas.health.nz)
In this role, you will be responsible for:
Working with Service Referrers and Coasters Nurses on a daily basis to arrange service requests for clients
Liaising with the Support Workers and ACNM or AH lead regarding rostering including covering annual leave, sickness and training
Providing high-quality customer service to clients, their whanau and families
Providing support that is culturally safe, respectful and enhances the dignity and mana of the client
Participating in training and skills development
Using technology to support the administration and communication requirements of the service
Supporting the on-boarding, training and skill development of other team members
About you
Skills and experience
Strong customer service skills
Be competent using Microsoft applications and similar software for rostering/scheduling
Ability to work autonomously and as part of a team
Ability to maintain confidentiality and use discretion
Well-developed interpersonal skills
Cultural sensitivity
A high level of self-presentation
Ability to work under pressure
Commitment to ongoing self-development
Desirable
Previous experience in service coordination role
Previous experience in rostering systems
Experience in health, community, or aged care settings
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click 'apply now.' All applications must be submitted through our online career's portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
Full time permanent position working 40 hours per week
Health New Zealand | Te Whatu Ora is firmly grounded in the principles of Te Tiriti o Waitangi and is committed to building a health system that serves all New Zealanders.
About the role
The Coordinator - Coasters Home & Community Support Services, is responsible for coordinating care to support consumers to live well, age well and have a respectful end of life in their own communities.
As a Coordinator, you will work closely with our Service Referrers and Coasters Nurses on a daily basis to arrange service requests for clients. You will also liaise with Support Workers and our ACNM or AH lead regarding rostering, including covering annual leave, sickness, and training. Providing high-quality customer service to clients, their whanau, and families is also a key part of the role.
As part of the Administration and Clerical Pay Equity Claim settlement this role has been mapped to National Band6/Profile 6. For further information about the administration and clerical pay equity settlement please follow the link below:
2022-05-24-National-Health-Administration-Pay-System-Operational-Guide.pdf (tas.health.nz)
In this role, you will be responsible for:
Working with Service Referrers and Coasters Nurses on a daily basis to arrange service requests for clients
Liaising with the Support Workers and ACNM or AH lead regarding rostering including covering annual leave, sickness and training
Providing high-quality customer service to clients, their whanau and families
Providing support that is culturally safe, respectful and enhances the dignity and mana of the client
Participating in training and skills development
Using technology to support the administration and communication requirements of the service
Supporting the on-boarding, training and skill development of other team members
About you
Skills and experience
Strong customer service skills
Be competent using Microsoft applications and similar software for rostering/scheduling
Ability to work autonomously and as part of a team
Ability to maintain confidentiality and use discretion
Well-developed interpersonal skills
Cultural sensitivity
A high level of self-presentation
Ability to work under pressure
Commitment to ongoing self-development
Desirable
Previous experience in service coordination role
Previous experience in rostering systems
Experience in health, community, or aged care settings
Working at Health New Zealand
Health New Zealand | Te Whatu Ora is dedicated to ensuring excellent healthcare for the people of New Zealand. We embrace a workforce that is diverse and inclusive so that we are better positioned to understand and service our community. We welcome applications from our diverse Māori, Pacific, disabled, and rainbow communities.
How to Apply
To apply please click 'apply now.' All applications must be submitted through our online career's portal. If you have any questions about the role, please contact Kerri McCarthy at [email protected]
We will review applications as received and may proceed with the recruitment process, before the closing date of this advert.
💡 Quick Summary
Seeking a career-building opportunity? The Coordinator | Buller position is now open for candidates interested in the Work from home Jobs sector. This role in Greymouth offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Work from home Jobs is a plus.
