Job Description
Role Overview:
Join UnitingSA’s Port Youth team as our Coordinator. The Coordinator is responsible for ensuring that the Port Youth team provide quality services to young people who are assisted through the supported accommodation setting and assist clients to transition to independent living in the community. The role entails staff supervision, coordination and support, on-call (including weekends) responsibilities, complex case management and the implementation of quality services as outlined by the Adelaide North West Homelessness Alliance (ANWHA) and UnitingSA. The role also includes early morning shifts commencing at 730am.
Key Responsibilities:
Coordinate the day-to-day operation and quality assurance of the crisis accommodation team and other project staff
Develop rosters of staff with consideration for industrial parameters, fairness and required staffing ratios
Monitor the quality of work being delivered by teams
Work within the principles of collaboration with all team members
Ensure a safe working environment that meets Work Health and Safety requirements
Be an active member of the team and positively contribute to a team environment
Provide case management oversight including facilitating complex case reviews, family reunifications, managing crisis situations and negotiating exit pathways
Respond to client enquiries and complaints, ministerial requests and child protections matters in a timely manner
Provide linkages and referrals to other agencies (where appropriate)
Operate services and programs within the set budgets allocated
Skills & Experience:
Significant experience working with young people with multiple and complex needs within the Homelessness Sector
Leadership of others including, supervision, support and coordination
Experience in working with marginalised people, including skills in case planning, complex case management and different models of intervention
Tertiary qualification in community services, social work or equivalent and extensive community work and training (essential)
Current SA driver’s licence (essential)
Current DHS Working with Children Check (essential)
Current DHS NDIS Worker Screening Check (essential)
Current National Police Clearance (essential)
Safe Environments For Children and Young People – Through their Eyes Certificate (essential)
DCP Psychological Suitability (essential)
In return, you will work in a compassionate, respectful and just community in which all people participate and flourish.
What we offer:
Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
Enhance your job perks with novated leasing, offering tax savings and financial flexibility
17.5% Annual Leave Loading
Paid parental leave
Strong commitment to personal and professional development
Comprehensive Employee Assistance Program
Additional perks including discounted health insurance
About UnitingSA:
UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.
Discover our vision and values: https://unitingsa.com.au/about-us/.
For a confidential discussion, please contact Kaelia Cockington, Senior Manager home and Financial Stability on 0491XXXXXX.
For further information, a full job description is attached below.
We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Our employment screenings vary based on role requirements. These measures ensure we recruit individuals who align with our standards.
If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now. If you require any assistance in submitting your application please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120. Applications close Tuesday 24th March 2026.
Please note, UnitingSA retains the right to close this advert earlier upon identifying a suitable candidate.
Our application process is mobile-friendly for your convenience.
Join UnitingSA’s Port Youth team as our Coordinator. The Coordinator is responsible for ensuring that the Port Youth team provide quality services to young people who are assisted through the supported accommodation setting and assist clients to transition to independent living in the community. The role entails staff supervision, coordination and support, on-call (including weekends) responsibilities, complex case management and the implementation of quality services as outlined by the Adelaide North West Homelessness Alliance (ANWHA) and UnitingSA. The role also includes early morning shifts commencing at 730am.
Key Responsibilities:
Coordinate the day-to-day operation and quality assurance of the crisis accommodation team and other project staff
Develop rosters of staff with consideration for industrial parameters, fairness and required staffing ratios
Monitor the quality of work being delivered by teams
Work within the principles of collaboration with all team members
Ensure a safe working environment that meets Work Health and Safety requirements
Be an active member of the team and positively contribute to a team environment
Provide case management oversight including facilitating complex case reviews, family reunifications, managing crisis situations and negotiating exit pathways
Respond to client enquiries and complaints, ministerial requests and child protections matters in a timely manner
Provide linkages and referrals to other agencies (where appropriate)
Operate services and programs within the set budgets allocated
Skills & Experience:
Significant experience working with young people with multiple and complex needs within the Homelessness Sector
Leadership of others including, supervision, support and coordination
Experience in working with marginalised people, including skills in case planning, complex case management and different models of intervention
Tertiary qualification in community services, social work or equivalent and extensive community work and training (essential)
Current SA driver’s licence (essential)
Current DHS Working with Children Check (essential)
Current DHS NDIS Worker Screening Check (essential)
Current National Police Clearance (essential)
Safe Environments For Children and Young People – Through their Eyes Certificate (essential)
DCP Psychological Suitability (essential)
In return, you will work in a compassionate, respectful and just community in which all people participate and flourish.
What we offer:
Unlock up to $15,900 in tax-free earnings with salary packaging, boosting your take-home pay
Treat yourself to an extra $2,650 tax-free each year with our Meal and Entertainment Card
Enhance your job perks with novated leasing, offering tax savings and financial flexibility
17.5% Annual Leave Loading
Paid parental leave
Strong commitment to personal and professional development
Comprehensive Employee Assistance Program
Additional perks including discounted health insurance
About UnitingSA:
UnitingSA, established in 1919, upholds values of respect, compassion, and justice. UnitingSA now helps more than 12,000 people per year within our aged care, community, disability, mental health, child development and employment programs.
Discover our vision and values: https://unitingsa.com.au/about-us/.
For a confidential discussion, please contact Kaelia Cockington, Senior Manager home and Financial Stability on 0491XXXXXX.
For further information, a full job description is attached below.
We welcome applications from all community members, including Aboriginal and Torres Strait Islander peoples, culturally diverse backgrounds, mature-aged individuals, and people with disabilities. Our employment screenings vary based on role requirements. These measures ensure we recruit individuals who align with our standards.
If you are inspired to make a positive difference and would like to be considered for this opportunity please apply now. If you require any assistance in submitting your application please do not hesitate to contact our Talent & Acquisition team on 08 8440 2120. Applications close Tuesday 24th March 2026.
Please note, UnitingSA retains the right to close this advert earlier upon identifying a suitable candidate.
Our application process is mobile-friendly for your convenience.
💡 Quick Summary
Seeking a career-building opportunity? The Coordinator - Port Youth position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
