Coordinator, Research Student Support

Full job description
Research Services provides strategic and operational support to the University's research programs, and has a crucial role in developing the University's research capability and facilitating the University's research outcomes, through its Schools and Institutes.

An exciting opportunity exists within Research Services, we are seeking an enthusiastic and proactive person to join our Graduate Research Services (GRS) Team. The position of Research Student Support Coordinator will work closely with the manager, Graduate Research Services, Dean, Graduate Research, Associate Deans (Research) and dedicated GRS team to manage and coordinate research support services for doctoral and research master candidates, perform quality assurance functions, and strengthen the research culture of the University. The GRS team has responsibility for:

Monitoring and supporting HDR candidates students and supervisors;
Enhancing the research culture, collaboration and communication at ECU;
Coordinating ECU strategic scholarships allocation and management, and identifying new opportunities; and
Providing analytics and reporting on all matters related to HDR candidates and supervisors.

Key Criteria

The successful applicant will have:
Demonstrated experience in providing high-level administrative services and support services in a large organisation. Highly proficient with Microsoft suite of products (intermediate or above Excel skills are desirable).
Good communication skills and the ability to provide good customer service to achieve quality outcomes for internal and external customers.
Good analytical skills and the ability to make recommendations based on your findings.
Ability to work in a constantly changing environment and to investigate and take on board out-of-the-norm suggestions and putting these into practice.

Previous experience in the Higher Education sector, particularly with respect to postgraduate research students, whilst not essential, will be well regarded.

Benefits & Remuneration
This fulltime, ongoing position attracts a remuneration of $+5,310 to $102,830 PA plus 17% University superannuation contribution.

ECU supports a work/life balance for staff. Benefits such as flexible working arrangements may also be negotiated to meet your personal circumstances.

ECU has an Award-winning Health and Wellness Program and an extensive range of staff benefits across entertainment, financial, health, travel and consumer goods and services.

For information on the benefits of working at ECU, please visit our website Employment Opportunities Overview .

Contact
Interested applicants are welcome to contact the Team Leader, Graduate Research Services, Ms Bianca de Wit (+618 XXXXXX for more information.

How to Apply

Please consider the position description, then upload:
Your resume and
A statement of no more than 2 pages demonstrating your suitability for the role addressing the key criteria listed above.

Please include details for two referees including your current supervisor / manager (we will not contact referees without your knowledge).

Closing Date:
Applications close on Wednesday + July 2026 at 11:30pm AWST.

PLEASE NOTE: APPLICATIONS WILL ONLY BE ACCEPTED FROM CANDIDATES WHO HAVE EITHER PERMANENT RESIDENCY OR AUSTRALIAN CITIZENSHIP.

ECU is a diverse and inclusive workplace reflecting the differences in society. Specific strategies and initiatives are in place to address underrepresentation of specific groups. Applications are encouraged from suitably qualified people from all backgrounds. Aboriginal and Torres Strait Islander people are strongly encouraged to apply.

Position description