Job Description
Department of Education
Reference number
1254XXXXXX
Occupation
Education Consultant
Work type
Location
Sydney - Greater West
Salary Information
Closing date
30 March 2026 at 11:59pm
Correspondence & Administrative Officer
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
Ongoing Full-Time
Located at Parramatta with flexible working arrangements
Salary Clerk Grade 5/6 from $99,938 to $110,271 base + superannuation
About the Department of Education
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We’re proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.
We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.
About the Equity, Multicultural and Inclusive Education directorate
The Equity, Multicultural and Inclusive Education (EMIE) directorate is focussed on ensuring support for the diverse student population in every classroom, aligning with our equity and inclusion goals outlined in Our Plan for NSW Public Education. The unit collaborates across the department and with stakeholders to ensure that the departments reforms and programs effectively support the diverse student population. The unit provides specific support for multicultural communities and English as an Additional Language or Dialect (EAL/D) learners in NSW public schools and overseas multifaith initiatives across the department including Special Religious Education and Special Education in Ethics. The unit plays a key role in strengthening social cohesion and community harmony in NSW public schools.
About Multicultural Education
The Multicultural Education Unit promotes education for all students about cultural diversity, community harmony, anti-racism, religious intolerance and intercultural understanding. The team provides programs that meet the specific needs of students who are learning English as an additional language or dialect, including newly arrived students and students from refugee backgrounds. The team delivers services that facilitate communication and engagement with parents, carers and communities from culturally, linguistically and religiously diverse communities.
About the role
This is an exciting opportunity for a person who thrives in a dynamic environment and is passionate about correspondence. From managing official correspondence and supporting records systems, to liaising with senior officers and preparing professional documentation. Working collaboratively with the Director, across business unit and Office of Executive Director and Office of the Deputy Secretary. You’ll be the operational backbone that keeps our team running efficiently and effectively. Also required to monitor the correspondence mailbox from 8.30am to 4.30pm/5pm
For further information please click here to view the role description
About you
Highly organised and attention to detail administrative professional
Superior Content Manager, EWMS and Outlook skills
Superior communication skills
High-level executive, administrative, and correspondence support experience
Ability to stay calm and productive under pressure
Knowledge of and commitment to implementing the department’s Aboriginal Education Policy and upholding the department’s Partnership Agreement with the NSW AECG to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
Hold a valid clearance to work with children (Working with Children Check) for paid employment.
Demonstrated understanding of and commitment to the value of public education.
Benefits
Flexible working arrangements
35 hour working week
Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
Flex Leave entitlements, generous holidays & leave conditions
Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. As well answer 2 targeted questions:
How do you establish good communication and information flow with others? (300 words maximum)
Walk me through a situation in which you asked a lot of questions of several people to get the information you needed to make a decision. How did you know what to ask? (300 words maximum)
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date 30 March 2026 at 11:59pm.
For role enquiries please contact Program and Operations Manager, Kim Heckenberg at kim.heckenberg@det.nsw.edu.au and for recruitment process enquiries please contact Recruiter Julie Nguyen at julie.nguyen49@det.nsw.edu.au
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
Reference number
1254XXXXXX
Occupation
Education Consultant
Work type
Location
Sydney - Greater West
Salary Information
Closing date
30 March 2026 at 11:59pm
Correspondence & Administrative Officer
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
Ongoing Full-Time
Located at Parramatta with flexible working arrangements
Salary Clerk Grade 5/6 from $99,938 to $110,271 base + superannuation
About the Department of Education
At the NSW Department of Education, we educate and inspire lifelong learners – from early childhood, through schooling to vocational education and training.
We ensure young children get the best start in life by supporting and regulating the early childhood education and care sector. We unlock excellence and unleash the potential of two-thirds of school children in NSW. We’re proudly public and the largest education system in Australia. We nurture opportunities for every learner to develop the skills needed for their chosen career path, helping shape the industries of tomorrow.
We respect and value Aboriginal and Torres Strait Islander peoples as First Peoples of Australia.
About the Equity, Multicultural and Inclusive Education directorate
The Equity, Multicultural and Inclusive Education (EMIE) directorate is focussed on ensuring support for the diverse student population in every classroom, aligning with our equity and inclusion goals outlined in Our Plan for NSW Public Education. The unit collaborates across the department and with stakeholders to ensure that the departments reforms and programs effectively support the diverse student population. The unit provides specific support for multicultural communities and English as an Additional Language or Dialect (EAL/D) learners in NSW public schools and overseas multifaith initiatives across the department including Special Religious Education and Special Education in Ethics. The unit plays a key role in strengthening social cohesion and community harmony in NSW public schools.
About Multicultural Education
The Multicultural Education Unit promotes education for all students about cultural diversity, community harmony, anti-racism, religious intolerance and intercultural understanding. The team provides programs that meet the specific needs of students who are learning English as an additional language or dialect, including newly arrived students and students from refugee backgrounds. The team delivers services that facilitate communication and engagement with parents, carers and communities from culturally, linguistically and religiously diverse communities.
About the role
This is an exciting opportunity for a person who thrives in a dynamic environment and is passionate about correspondence. From managing official correspondence and supporting records systems, to liaising with senior officers and preparing professional documentation. Working collaboratively with the Director, across business unit and Office of Executive Director and Office of the Deputy Secretary. You’ll be the operational backbone that keeps our team running efficiently and effectively. Also required to monitor the correspondence mailbox from 8.30am to 4.30pm/5pm
For further information please click here to view the role description
About you
Highly organised and attention to detail administrative professional
Superior Content Manager, EWMS and Outlook skills
Superior communication skills
High-level executive, administrative, and correspondence support experience
Ability to stay calm and productive under pressure
Knowledge of and commitment to implementing the department’s Aboriginal Education Policy and upholding the department’s Partnership Agreement with the NSW AECG to ensure quality outcomes for Aboriginal people.
Essential requirements of the role
Hold a valid clearance to work with children (Working with Children Check) for paid employment.
Demonstrated understanding of and commitment to the value of public education.
Benefits
Flexible working arrangements
35 hour working week
Competitive, salary sacrificing, employer’s contribution to superannuation and annual leave loading
Flex Leave entitlements, generous holidays & leave conditions
Opportunities for advancement and mobility across the Department to support your career growth
How to apply
Attach a resume (maximum 5 pages) and a cover letter (maximum 2 pages) outlining how you meet the requirements and capabilities of this role. As well answer 2 targeted questions:
How do you establish good communication and information flow with others? (300 words maximum)
Walk me through a situation in which you asked a lot of questions of several people to get the information you needed to make a decision. How did you know what to ask? (300 words maximum)
Applicants are encouraged to prepare their application materials independently. The selection panel values authentic and personally written responses that reflect your own experience, insights and alignment with the department’s values and priorities.
Please refer to the Applicant’s Guide to Applying to assist you with your application.
If you are an existing Education Support Staff (corporate staff) with the NSW Department of Education,
All other applicants please submit your application by clicking ‘Apply Now’.
Note: the selection process will include a range of assessment techniques to assist in determining your suitability for the role. Successful candidates will be required to undertake pre-employment screening for this role which includes a National Criminal History Check.
This is a child-related role. As a condition of employment you will be required to provide a valid Working with Children Check (WWCC) Clearance number (for paid employment). Visit the website for more information.
Candidates must have Australian work rights (citizens, permanent residents, New Zealand citizens or a valid work visa). Ongoing (permanent) roles are open to Australian citizens and permanent residents and New Zealand citizens, while temporary roles welcome applicants with a visa.
Closing date 30 March 2026 at 11:59pm.
For role enquiries please contact Program and Operations Manager, Kim Heckenberg at kim.heckenberg@det.nsw.edu.au and for recruitment process enquiries please contact Recruiter Julie Nguyen at julie.nguyen49@det.nsw.edu.au
We welcome applications from all ages and genders, Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse groups, the LGBTQIA+ community, veterans, refugees and people with disability. If we can make some adjustments to our recruitment/interview process to better enable you to shine, please contact the Diversity and Inclusion Team (youbelong@det.nsw.edu.au) or visit NSW Department of Education Diversity and Inclusion.
A recruitment pool may be created through this recruitment process. A recruitment pool is a group of applicants who have been assessed and identified as suitable for this role, and who may be considered for a range of similar roles, including temporary, term or ongoing roles, over the next 18 months.
💡 Quick Summary
Seeking a career-building opportunity? The Correspondence & Administrative Off position is now open for candidates interested in the Legal Jobs sector. This role in Sydney offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.