Cost & Commercial Analyst - Soft Services & Security
Full job description
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you’ve got deep experience in commercial real estate, skilled trades, and technology, or you’re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
We are looking for a Cost & Commercial Analyst – Facilities Management for our Work Dynamics business line.
UK (ideally West Midlands but this is not essential)
Candidate could work remotely with periodic travel to client sites and / or JLL offices
Role Purpose
An exciting opportunity has arisen for a Cost & Commercial Audit Analyst to join JLL’s Work Dynamics business in a specific client account.
The Cost & Commercial Audit Analyst will oversee facilities management invoice validation and cost assurance of the invoices received from the client’s suppliers and will lead and support the client’s drive to achieve cost efficiencies and savings across its FM services. The role will support internal and external benchmarking of FM services costs vs the wider market and will help in providing periodic client reporting on FM services supplier costs and commercials. must obtain SC clearance for permanency in role.
What this job involves
Collaborative Stakeholder Relationships
Develop and manage collaborative partnering relationships with the client, the client’s appointed suppliers, the departments occupying the client’s sites, JLL’s account team and other internal colleagues across the wider JLL business
Work closely with the client’s suppliers to help them resolve commercial challenges
Share commercial best practice across the client’s suppliers to improve the overall commercial service the client receives
Lead collaboration workshops and process review sessions to unlock potential cost saving opportunities, identify added commercial value and innovation across all the client’s suppliers, helping to maximise the commercial benefits the client sees from its supplier partners
Tapping into the client’s digital platform to foster data-based decision-making with the client and client’s suppliers
Commercial & Cost Audit
Manage the commercial assurance process for validating the costs and best value approach from the client’s suppliers for chargeable works
Validation of the monthly payment amounts due to the suppliers, including:
10% audit and verification of chargeable reactive repairs
10% audit and verification check of planned work
10% audit and verification of amounts due for other work
10% audit and verification of other amounts to be paid or retained
100% audit of any adjustments resulting from suppliers’ failure to meet contracted KPI scores
100% value for money check on Task Orders issued by the client’s suppliers, providing a recommendation to the client on acceptance / rejection
Provide a monthly consolidated pack of commercial, audit and invoice validation information, flagging items where payment may be disputed with the suppliers in advance of certification of invoices for payment
Track disputed invoice items to resolution with the suppliers, ensuring they provide the required documents, certificates, cost breakdowns etc.
Retrospectively review payments to suppliers to account for building audit findings and ensure the client has accurately paid for works completed. Manage discrepancies to resolution with the client and suppliers.
Validate supplier fixed & variable fee invoice accuracy, based on a 10% sample check, including:
Penalty / incentive amounts vs performance & KPI outcomes
Calculation of invoice line item costs
Correct cost code/GL code/cost centre allocation
Accuracy of other splits (e.g. VAT)
Completeness of accompanying backup information to confirm invoices are accurate and should be certified for payment