Job Description
Email & Chat Process / Customer Care
Answer incoming customer phone calls and take appropriate action for each call
Maintain customer satisfaction ratings based on ******** criteria set forth by the company
Attend mandatory training sessions to stay updated on product or company policy changes
Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial inputInput data into the company computer platform to keep each customer record updated
Minimum 12th Pass Freshers Candidates Required.
Key Skills
• Costumer Care Executive
• BPO Executive
Industry
Call Centre / BPO / KPO / ITES / LPO
Functional Area
ITES / BPO / KPO / LPO / Customer Service
Qualification
Higher Secondary
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💡 Quick Summary
Seeking a career-building opportunity? The Costumer Care Executive position is now open for candidates interested in the Customer Care Executive sector. This role in Faridabad offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
