Job Description
Counter Manager
Your focus is on creating an unforgettable customer experience and helping your team to reach their full potential.
You will work closely with your Account Manager to put our local business strategy into place, as well as continuously meet performance targets and take charge with effective leadership.
Key Responsibilities:
Define daily objectives and actions to drive KPIs
Develop monthly plans based on productivity targets
Drive employee wellbeing and engagement with regular 1:1s
Qualifications:
Prior relevant experience as a Counter Manager or equivalent within retail or hospitality
Proven track record of exceeding KPIs such as conversion, ATV, UPT, and mystery shop results
People management skills (communication, motivation, coaching, connection, and inspiration)
Experience in sharing knowledge to drive behavioural change and develop others
Decision making and problem-solving skills
About the Role:
This is a part-time position with no remote work options. We are looking for a highly motivated and experienced individual who can lead by example and coach their team to deliver an excellent customer experience.
Your focus is on creating an unforgettable customer experience and helping your team to reach their full potential.
You will work closely with your Account Manager to put our local business strategy into place, as well as continuously meet performance targets and take charge with effective leadership.
Key Responsibilities:
Define daily objectives and actions to drive KPIs
Develop monthly plans based on productivity targets
Drive employee wellbeing and engagement with regular 1:1s
Qualifications:
Prior relevant experience as a Counter Manager or equivalent within retail or hospitality
Proven track record of exceeding KPIs such as conversion, ATV, UPT, and mystery shop results
People management skills (communication, motivation, coaching, connection, and inspiration)
Experience in sharing knowledge to drive behavioural change and develop others
Decision making and problem-solving skills
About the Role:
This is a part-time position with no remote work options. We are looking for a highly motivated and experienced individual who can lead by example and coach their team to deliver an excellent customer experience.
💡 Quick Summary
Seeking a career-building opportunity? The Counter Manager - John Lewis Oxford Street 375 Hours position is now open for candidates interested in the Counter Sales Jobs sector. This role in London offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.