• Should assist the customers at the counter with their queries and at the same time provide them with the resolution effectively.
• Should ask questions and provide relevant information to the customers that they might need and then list down the orders which the customers might purchase thereby providing them excellent service.
• Must treat all the customers with respect and courtesy.
• Should mention each and every record in the computer including customer details and customer orders, pricing, quotations and should be able to retrieve it whenever needed.
• Need to follow up on the orders which the customer makes and should be upbeat while resolving problems and ensuring customer satisfaction.
• Should provide with quotes of various quotes which is appropriate.
• Should also update the product details with any of the resources working in a continuous manner.
• Keep yourself updated with the product inventory and its functionality.
• Communicate effectively with the customers regarding any relevant procedures and policies which might be beneficial to them.
• Must check the quality and the quality of the product which is brought into the warehouse, need to verify it depending on the order made initially.
• Ensure that each product is stacked as per their location in the warehouse and organize it effectively.
• Should ensure that they follow each safety rules assigned.
• Should be active enough to inform the manager of any potential harmful condition.
• Perform inspections of the delivery vehicle whenever required