Counter Sales Executive
Designation: Counter Sales Executive/Fashion Consultant / Sr Fashion Consultant
Location: Shoppers Stop GVK Mall | Sharath City Capital Mall
Salary: upto 35k + Monthly Incentives
Experience: Min 2 years of experience as Retail Sales Executive / Fashion Consultant
> Well Groomed, Excellent Communication Skills
> Energetic, Self Motivated & Quick Learner
> Understanding of Fashion Trends & Customer Service
This role will be responsible for engaging with our customers to provide an
exceptional experience in-store.
ABOUT THE ROLE:
Help clients with designing their shirts basis their tastes and preferences
Understanding of fabrics and customizations and conveying the same to clients
Understand customer issues over time and develop solutions to pre-empt customer needs and questions
Updating system with orders, customer details and communicating with the production team on order fulfilment.
Provide customer care to customers by email and phone as and when required.
Liaise with our in-store master tailors to take measurements and fix individual customer issues
Daily Cash & Bank transactions
Visual merchandising and store display.
REQUIREMENT:
2+ years experience in customer service in the hospitality sector. Any experience in retail is a bonus.
Proficient in MS Office – Excel, Word and email.
Exceptional communication skills, both written and verbal
Customer service oriented with a natural desire to care for the needs of others
Deep desire to put drive & effort into your work
Knowledge about men's tailoring, pattern design, garment alterations, and fabrics preferred.
Rotational Shifts
Morning Shifts: 10Am - 7Pm, Mid Shift: 11:30Am - 8:30pm, Closing Shift: 1pm - 10pm
Week Off: 1 week off between Monday to Thursday (no week off during weekends)
Job Types: Full-time, Permanent
Pay: ₹25,000.00 - ₹40,000.00 per month
Schedule:
Rotational shift
Education:
Diploma (Preferred)
Experience:
Fashion Retail Sales: 2 years (Required)
Work Location: In person