Job Description
The inside sales/counter sales representative works closely with customers (by phone, fax, or email) and responds to inquiries about quotes, orders, lead times, etc. collaborates with other internal and external departments (such as Outside Sales, Manufacturing, Vendors, and Shipping) to handle purchase orders and provide customer service. provides great customer service, is up to speed on product knowledge, and keeps clients informed.
Responsibilities
Sell plumbing products to assigned and potential customers
Practice self-development in product knowledge, plumbing fixtures, and specified courses.
Ensure well-maintained material handling equipment and branch fleet.
Maintain a clean and orderly warehouse, adhering to Health and Safety regulations and the policy.
Delegate and coordinate warehouse operations, ensuring inventory accuracy and integrity.
Answer all plumbing requests and provide product quotation and technical support
Collaborate with the team to close sales and to provide excellent customer service
Provide direct sales service and product line information to our customers (in person, or by telephone/e-mail), and ensure customer’s needs are satisfied
Process sales, including entering orders, pulling product out of inventory, and scheduling delivery or helping plumber’s
Evaluate customer’s needs and upsell product where appropriate to maximize sales
Experience
Previous experience in plumbing sales and/or customer service
Technical plumbing knowledge
Experience using Trend, Word, Excel, and Outlook.
Superior customer service skills
Well organized, be able to multitask, and work well under pressure
Knowledge of, or the willingness to learn technical and advance skills
Coffey Plumbing DIV. of KTS PLUMBING & HEATING LTD. has been servicing Wellington North and surrounding areas for many years. We’re located in the heart of Arthur and take pride in providing professional plumbing services to our community. We offer a safe and supportive work environment and we’re looking to expand our team. If you want to work locally and think you may be a good fit, we’d love to hear from you!
Job Type: Full-time
Pay: $18.00-$28.00 per hour
Expected hours: 35 – 40 per week
Additional pay:
Signing bonus
Benefits:
Casual dress
Company events
Dental care
On-site parking
Store discount
Vision care
Flexible language requirement:
French not required
Schedule:
Monday to Friday
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Counter Sales Representative position is now open for candidates interested in the Counter Sales Jobs sector. This role in Arthur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
