Job Description
DUTIES AND RESPONSIBILITIES
Offering exceptional customer service at our counter and over the phone
Responding to inquiries and processing incoming calls and orders in the system
Sourcing materials for customers when currently not in stock
Developing and maintaining positive customer relationships
Handling returns as required
Keeping counter and sales area clean
Merchandising and showcasing product
Contacting current customers and identifying new products and potential up-selling
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Working closely with others to ensure customer needs are met
Other duties as required
SKILLS AND COMPETENCIES
Exceptional customer service skills
Ability to develop long-term relationships and generate referrals from your customers
Excellent communication skills
Impeccable organizational skills with high attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
Ability to warm up and develop instant rapport with potential customers
Excellent computer skills (Word, Excel, Email)
EXPERIENCE AND EDUCATION
Minimum grade 12 education required
Minimum of two years customer service experience
Knowledge of the Plumbing, HVAC or Electrical industry and/or industry products an asset but not required
WHY WORK FOR US
Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program – Volunteer Day
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online: https://www.bartlegibson.com/
Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook: https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
#BG01
Offering exceptional customer service at our counter and over the phone
Responding to inquiries and processing incoming calls and orders in the system
Sourcing materials for customers when currently not in stock
Developing and maintaining positive customer relationships
Handling returns as required
Keeping counter and sales area clean
Merchandising and showcasing product
Contacting current customers and identifying new products and potential up-selling
Maintaining knowledge base on current products and learning about new products
Providing product information, pricing quotations, and follow-up on quotes
Ensuring that customers are satisfied with order taking, product, pricing, deliveries, and overall service
Working closely with others to ensure customer needs are met
Other duties as required
SKILLS AND COMPETENCIES
Exceptional customer service skills
Ability to develop long-term relationships and generate referrals from your customers
Excellent communication skills
Impeccable organizational skills with high attention to detail
Time management & multitasking skills to serve several customers at the same time
Strong networking skills, outgoing personality
Self-motivated; able to function effectively both independently and as a member of a team
Proven ability to learn quickly and work effectively in a fast-paced work environment
Ability to warm up and develop instant rapport with potential customers
Excellent computer skills (Word, Excel, Email)
EXPERIENCE AND EDUCATION
Minimum grade 12 education required
Minimum of two years customer service experience
Knowledge of the Plumbing, HVAC or Electrical industry and/or industry products an asset but not required
WHY WORK FOR US
Company paid benefits
Employee and Family Assistance Program (EFAP)
Profit sharing
RRSP match
Paid sick days
Career growth
#GIVEBACK Program – Volunteer Day
Personal Milestone Recognition Program
Perkopolis Partnership
Safety shoe reimbursement
Employee Referral Bonus Program
Employee discounts on plumbing, electrical and heating products
OUR MISSION
Supplying the right solutions at the right time with our expert customer care throughout Western Canada.
OUR VISION
Be the preferred wholesaler by providing superior customer experiences.
FIND OUT MORE
Check us out online: https://www.bartlegibson.com/
Follow us on LinkedIn: https://www.linkedin.com/company/bartle-&-gibson/
Like us on Facebook: https://www.facebook.com/bartlegibsonltd/
Follow us on Instagram: https://www.instagram.com/bartlegibsonltd/
Final candidates will be required to undergo an assessment and security screening, including a criminal record check. Employment is subject to screening completion that is satisfactory to Bartle & Gibson.
#BG01
💡 Quick Summary
Seeking a career-building opportunity? The Counter Sales position is now open for candidates interested in the Counter Sales Jobs sector. This role in Wetaskiwin offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Counter Sales Jobs is a plus.
