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Employers: Post a Job
Country Road Group
Job no: 1000095
Work type: Full-Time
Location: Canberra
Categories: Store Management
As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.
Key responsibilities
Drive a customer centric culture, creating a warm and meaningful instore experience
To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business
Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen
Inspire and empower your team through collaborative leadership, training and development
Work collaboratively with other Concession, Floor Managers and Cluster Managers
Embody our key cultural values of;
Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality
Attributes you possess
A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
Proven experience in managing a fast paced retail, hospitality or similar business
Ability to manage budgets, interpreting financial reports and generating efficient rosters
Experience managing the performance, productivity, training and development of a large team
Operational excellence, experience with stock control and visual merchandising
Ability to build strong relationships with stakeholders across the business
Why work for us
A competitive remuneration package, including incentives
Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones
Excellent career progression involving regular training and on the job development
A genuine, open and high performing culture
Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Country Road
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard® by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Advertised: 15 Oct 2025 AUS Eastern Daylight Time
Applications close: 01 May 2026 AUS Eastern Standard Time
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
Start of main content
Job title, keywords or company
Acton ACT
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in Acton ACT
500+ jobs
Enthusiastic & Inspiring Primary Tutors
Kip McGrath
Flynn ACT 2615
Assistant Manager
Accor Apartments & Realty
Braddon ACT 2612
Country Road - Concession Manager - David Jones Canberra - ACT
Country Road Group
Canberra ACT
On-the-job training
General Manager - Sales ACT
AVEC
Canberra ACT
Parental leave
Opportunities for promotion
Work from home
Trenery - Part Time Sales Consultant - David Jones Canberra - ACT
Country Road Group
Canberra ACT
Employee discount
Store Manager
Haymes Paint
Phillip ACT 2606
Inclusive Employment Manager - Mental Health Specialist
ORS
Mitchell ACT 2911
Parental leave
Sales Assistant | GAZMAN Woden
GAZMAN
Phillip ACT
EL2 Registrar
Administrative Review Tribunal
Greater Canberra ACT
Employee assistance program
Salary packaging
Guest Service Agent
Accor Apartments & Realty
Canberra ACT 2601
Retail Delivery Manager
QIC Limited
Canberra ACT
Talent Acquisition Partner - AUS010302
Electro Optic Systems Pty Ltd
Canberra ACT
Account Manager, Merchants
GWA Group
Kingston ACT
Cultural Practice Lead
Key Assets
Canberra ACT
E-learning courses provided
Annual leave
Gym membership
Insurance services
Employee assistance program
Salary packaging
Government Affairs Manager
Chartered Accountants ANZ
Canberra ACT
Experienced HR/HC local driver
Tony Innaimo Transport
Canberra ACT
BPM Technical Architecture Leader
Showtime Consulting
Canberra ACT 2601
View similar jobs with this employer
Domestic Assistants
Kirinari Community Services
Belconnen ACT 2616
Electrical Works Practices Officer - Overhead
Evoenergy
Greenway ACT 2900
Gym membership
On-site parking
Enterprise Account Executive
Pluralsight
Canberra ACT
Professional development assistance
Annual leave
Unlimited annual leave
Electrical Works Practices Officer - Switching
Evoenergy
Greenway ACT 2900
Gym membership
On-site parking
Design Manager
Icon
Canberra ACT
Parental leave
Employee assistance program
Visited 12 hours ago
Head of HSEQ
Benmax
Canberra ACT
Relocation assistance
Company car
Visited 12 hours ago
Aboriginal and Torres Strait Islander Partnerships Officer | Full-time Temporary
Justice and Community Safety
Canberra ACT
Visited 11 hours ago
Assistant Director, Reporting | Full-time Temporary with a Possibility of Permanency
Infrastructure Canberra
Canberra ACT
Visited 11 hours ago
People also searched:
Employers: Post a Job
Country Road Group
Job no: 1000095
Work type: Full-Time
Location: Canberra
Categories: Store Management
As a Concession Manager, you will be responsible for delivering the concession stores financial targets and company key performance indicators, focusing heavily on creating a warm and genuine customer service experience. This role will also build a team that is empowered to exceed.
Key responsibilities
Drive a customer centric culture, creating a warm and meaningful instore experience
To drive sales, profit and productivity, by ensuring the achievement of all key performance indicators as set by the business
Ensure the team have an understanding of all business objectives, with a clear focus on commercial acumen
Inspire and empower your team through collaborative leadership, training and development
Work collaboratively with other Concession, Floor Managers and Cluster Managers
Embody our key cultural values of;
Customer Obsessed, Collaborative, Inspirational, Responsible, Dedicated To Quality
Attributes you possess
A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
Proven experience in managing a fast paced retail, hospitality or similar business
Ability to manage budgets, interpreting financial reports and generating efficient rosters
Experience managing the performance, productivity, training and development of a large team
Operational excellence, experience with stock control and visual merchandising
Ability to build strong relationships with stakeholders across the business
Why work for us
A competitive remuneration package, including incentives
Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery and Mimco products. Further offers and discounts available at David Jones
Excellent career progression involving regular training and on the job development
A genuine, open and high performing culture
Opportunity to become involved in our Corporate Social Responsibility program, by supporting our community partnerships
About Country Road
Country Road inspires modern Australian living every day. An icon since 1974, the brand is famous for its effortless style and quality designs that are made to last.
Recognised as a leading responsible retailer, Country Road is proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.
The brand is renowned for championing industry-leading initiatives and was the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design and the Good Cashmere Standard® by AbTF to support responsible cashmere production.
Country Road is committed to embedding sustainability into its business by improving traceability through its supply chain, working with suppliers that uphold high environmental standards and maintaining responsible sourcing strategies for key raw materials.
From its products to its partnerships and stores, the brand looks to drive positive change so you can feel proud of every Country Road purchase you take home.
Advertised: 15 Oct 2025 AUS Eastern Daylight Time
Applications close: 01 May 2026 AUS Eastern Standard Time
Country Road Group is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Country Road Group prefers to manage all sourcing directly, please submit your applications to this role if you are interested. Please note introductions via agency will not be accepted.
💡 Quick Summary
Seeking a career-building opportunity? The Country Road - Concession Manager - David Jones Canberra - ACT position is now open for candidates interested in the BPO Jobs sector. This role in Acton offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.