Description
Job Title: Technical Support Voice
Shift: Rotational Shift
Work Location: Ahmedabad
Week Off: 5 days working (2 days rotational week off)
Qualification: Undergraduate/Graduate/ Post Graduate
Candidate should have minimum 1 Year Experience in Technical Support Voice
We are looking for immediate joiners only
Job Role
Voice Process
Taking calls Solving Customer Quires
Requirements
Candidate should have,
1. Good Communication skills
2. Take calls Over Phone which involves working in different time zones
3. Take calls from Global clients and initiate the right response to them, positively and professionally.
4. Flexible to work in shifts.
5. Excellent English - both verbal and written communication skills
6. Knowledge of customer service principles and practices
7. Good technical knowledge
Benefits
Both side Cab+ Incentive
Opportunity to move laterally within the organization, through IJP for various other roles and business units which exist.
Job Information
Salary
300000 - 500000
Work Experience
Open for Both
City
Ahmedabad City
State/Province
Gujarat
Country
India
Industry
BPO
Zip/Postal Code
380001