Job Description
Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Purpose
To drive and implement projects related to Credit card core management systems
Key Accountabilities
Manage and drive projects related Credit Card Core management system, Regulatory and Franchise compliance requirements, Transaction Fraud risk management and Access control server.
Job Duties & responsibilities
• The candidate should be spearheading one or more projects as a Project manager
• Take end to end bottom line responsibility for the project.
• Participate and ensure proposal, estimation and scope for a project is completed.
• Schedule assignments. Monitor review and repot project status
• Manage Project risks, ensure successful delivery and implementation
• Build the project team. Take complete ownership of the people and their performance management in the projects
• Adhere to organizational guidelines and process
• Good knowledge across modules of Credit Cards
• Building a trusting and safe environment where problems can be raised without fear of blame, retribution, or being judged, with an emphasis on healing and problem-solving.
• Facilitating getting the work done without coercion, assigning, or dictating the work.
• Facilitating discussion, decision making, and conflict resolution.
• Assisting with internal and external communication, improving transparency, and radiating information.
• Supporting and educating the Product Owner, especially on grooming and maintaining the product backlog.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Providing leadership, training, coaching, and guidance to junior staff.
Required Experience
10 – 15 years
Education / Preferred Qualifications
BE/ BTECH/ MBA/ BCA/ BSC
Core Competencies
• Thorough knowledge of Credit Cards domain.
• Possess Strong problem solving, analytical skills with an ability to handle multiple tasks & prioritize accordingly.
• Demonstrated ability to effectively communicate, trouble shoot, and problem solve with clients throughout the implementation process.
• Strong inter-personal & negotiation skills in dealing with HO and department users
• Must be flexible, adaptable and have ability to work in a fast-paced changing environment.
• Fundamental analytical and conceptual thinking skills
• Self-Motivator and team player
• Excellent documentation skills.
Technical Competencies
SQL, Data Visualization, Experience implementing AI/ ML projects
💡 Quick Summary
Seeking a career-building opportunity? The Credit Cards position is now open for candidates interested in the Bank Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
