Credit Controller

Job Description – Credit Control (Ready-Mix Concrete Industry)

Position: Credit Control Executive / Manager

Department: Finance & Accounts

Industry: Ready-Mix Concrete (RMC)

Location: Thane

Reporting To: Finance Manager / Head of Accounts

Role Objective:

To manage the company’s receivables by ensuring timely collection of payments from customers, monitoring credit exposure, minimizing bad debts, and supporting business growth with prudent credit risk management.

Key Responsibilities:

• Credit Management & Risk Assessment

• Evaluate and approve customer credit applications in line with company policy.

• Assess client creditworthiness based on financials, payment history, and market reputation.

• Recommend credit limits and terms for new and existing customers.

• Receivables Monitoring & Collection

• Track outstanding invoices and ensure timely follow-up with customers for payments.

• Reconcile customer accounts and resolve disputes regarding billing, quantities, or delivery.

• Coordinate with the sales and dispatch teams to ensure payment terms are enforced before delivery.

• Reporting & Analysis

• Prepare daily, weekly, and monthly receivables reports (DSO, ageing analysis).

• Highlight overdue accounts and escalate critical cases to management.

• Maintain customer-wise payment performance records.

• Coordination with Internal Teams

• Work closely with the sales team to align credit approvals with business opportunities.

• Liaise with dispatch and operations to hold/delay supplies for overdue clients when necessary.

• Support finance team in preparing MIS reports on receivables and cash flow.

• Legal & Compliance

• Follow up on legal cases for chronic defaulters in coordination with legal advisors.

• Ensure compliance with company credit policies and statutory requirements (GST, invoicing norms, etc.).

Key Skills & Competencies:

• Strong knowledge of credit control and receivables management.

• Good understanding of the construction/RMC industry billing cycle.

• Excellent communication and negotiation skills.

• Analytical ability to assess financial risks.

• Proficiency in MS Excel, ERP, or accounting software (SAP/Tally/Oracle).

Qualifications & Experience:

• Graduate / Postgraduate in Commerce, Finance, or Accounting.

• 4–8 years of experience in credit control/receivables, preferably in construction, building materials, or RMC industry.

• Experience in handling large corporate clients and contractors will be an advantage.

Performance Indicators (KPIs):

• Reduction in Days Sales Outstanding (DSO).

• Percentage of overdue recovery.

• Credit risk exposure maintained within approved limits.

• Timely reporting and dispute resolution.