Job Description
Credit Officer
Location: Delhi
Department: Credit
Reports To: Team Leader
Job Overview:
The Credit Officer is responsible for evaluating online loan applications, assessing risk, ensuring compliance with regulatory guidelines, and managing collections to minimize bad debts. The role requires strong communication & analytical skills, decision-making abilities, and a customer-focused approach to ensure timely recoveries.
Key Responsibilities: Loan Processing & Credit Assessment:
Evaluate online loan applications, verify income/employment, and assess creditworthiness using financial statements and CIBIL reports.
Ensure compliance with company credit policies, RBI/NBFC guidelines, and regulatory norms.
Approve or reject loan applications based on risk assessment.
Documentation pre–Loan Disbursement:
Verify KYC, salary slips, bank statements, and other loan agreements before disbursement.
Assess borrowers' nature and intentions for loan repayment based on online chats/telephonic conversations.
Educate borrowers on loan terms, repayment schedules, and penalties.
Coordinate with finance teams for timely loan disbursements.
Identify fraud, risks and report suspicious applications.
Collections & Recovery:
Monitor active loans and track overdue accounts.
Contact borrowers via calls, emails, and messages to ensure timely payments.
Negotiate repayment plans and settlements to optimize recovery.
Escalate non-recoverable loans to recovery teams if necessary.
Customer Relationship Management:
Maintain strong customer relationships to improve repayment rates.
Address borrower queries and educate them on responsible borrowing.
Qualifications & Skills:
Education: Bachelor’s degree in Finance, Commerce, Accounting, or a related field.
Experience: Preference for experience in credit assessment & collections (NBFC/ loans).
Technical Skills: Working knowledge in MS Excel, Credit bureau (CIBIL) reports and Bank transactions analysis.
Soft Skills: Good analytical, negotiation, and communication skills.
Key Competencies: Quick decision-making, problem-solving, and adaptability in dynamic financial environments.
Who can apply: Experienced or fresher Male / Female (preferred) candidates can apply for this vacancy.
Work Conditions:
Fixed working hours (10 AM to 6 PM, 06 days a week).
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Day shift
Experience:
0-1: 1 year (Required)
Work Location: In person
Location: Delhi
Department: Credit
Reports To: Team Leader
Job Overview:
The Credit Officer is responsible for evaluating online loan applications, assessing risk, ensuring compliance with regulatory guidelines, and managing collections to minimize bad debts. The role requires strong communication & analytical skills, decision-making abilities, and a customer-focused approach to ensure timely recoveries.
Key Responsibilities: Loan Processing & Credit Assessment:
Evaluate online loan applications, verify income/employment, and assess creditworthiness using financial statements and CIBIL reports.
Ensure compliance with company credit policies, RBI/NBFC guidelines, and regulatory norms.
Approve or reject loan applications based on risk assessment.
Documentation pre–Loan Disbursement:
Verify KYC, salary slips, bank statements, and other loan agreements before disbursement.
Assess borrowers' nature and intentions for loan repayment based on online chats/telephonic conversations.
Educate borrowers on loan terms, repayment schedules, and penalties.
Coordinate with finance teams for timely loan disbursements.
Identify fraud, risks and report suspicious applications.
Collections & Recovery:
Monitor active loans and track overdue accounts.
Contact borrowers via calls, emails, and messages to ensure timely payments.
Negotiate repayment plans and settlements to optimize recovery.
Escalate non-recoverable loans to recovery teams if necessary.
Customer Relationship Management:
Maintain strong customer relationships to improve repayment rates.
Address borrower queries and educate them on responsible borrowing.
Qualifications & Skills:
Education: Bachelor’s degree in Finance, Commerce, Accounting, or a related field.
Experience: Preference for experience in credit assessment & collections (NBFC/ loans).
Technical Skills: Working knowledge in MS Excel, Credit bureau (CIBIL) reports and Bank transactions analysis.
Soft Skills: Good analytical, negotiation, and communication skills.
Key Competencies: Quick decision-making, problem-solving, and adaptability in dynamic financial environments.
Who can apply: Experienced or fresher Male / Female (preferred) candidates can apply for this vacancy.
Work Conditions:
Fixed working hours (10 AM to 6 PM, 06 days a week).
Job Types: Full-time, Permanent
Pay: ₹18,000.00 - ₹22,000.00 per month
Benefits:
Paid sick time
Provident Fund
Schedule:
Day shift
Experience:
0-1: 1 year (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Credit Officer position is now open for candidates interested in the Bank Jobs sector. This role in New Delhi offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
