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Communications Coordinator
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Credit Services Officer
Capricorn Society Limited
Perth WA
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Perth, WA
Full-Time
A little about us
Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top
We have a strong foundation in the automotive and machinery aftermarket industry with over 30,000 highly engaged Members across Australia and New Zealand, from national franchises to your local family workshop. Last year we facilitated $3.7bn worth of transactions, and returned nearly $93 million in value to our Members.
At Capricorn we work hard to ensure that Our People, Our Members and Preferred Suppliers are connected into the Capricorn Community.
Join us and be part of a team that’s committed to driving success, innovation and making a difference, while having some fun along the way!
Join a team that puts Members first.
At Capricorn, we’re committed to delivering exceptional service to our Members. As a Credit Services Officer, you’ll play a vital role in ensuring our Members stay informed and on track with their payment obligations—helping them thrive within the Capricorn community.
What You’ll Be Doing
Managing credit services and collection activities
Following up overdue accounts and negotiating payment outcomes.
Analysing receivables and assisting with reconciliations and reporting
Liaising with members and internal teams to resolve account queries
Monitoring customer accounts, including following up outstanding balances to minimise overdue debt
Resolving account queries and disputes in a professional and timely manner
Making and receiving collection calls to follow up on outstanding invoices and overdue accounts
Working closely with internal teams to resolve billing or account issues
Ensuring compliance with company policies and procedures
Working closely with members to understand their financial circumstances and agree on suitable repayment arrangements
What You’ll Bring
We’re looking for someone who’s not just good with numbers, but great with people. You’ll thrive in this role if you have:
A solid understanding of accounting principles, especially in credit services & accounts receivable.
Strong judgement and decision-making skills aligned with business needs.
Sharp numeracy skills and a keen eye for detail.
Positive and proactive approach towards your work, with excellent communication skills—written and verbal—with the ability to engage confidently across all levels.
Ability to work independently and meet deadlines, while adapting to changing priorities
Your Experience & Qualifications
At least 2 years’ experience in a credit support or accounts receivable role, specifically managing customer resolutions in a high-volume environment.
Completion of Year 10 (or equivalent) preferred.
A Customer Service Certificate is a bonus—but not essential
A little on life at Capricorn
Joining our community is about more than just a job, so here’s what’s in it for you:
Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.
Development Opportunities – your success is ours too. We provide training opportunities and development to give you the tools you need to grow.
Paid parental leave – during life’s most important times, we support parents’ leave (for both parents) and their transition back to work.
Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.
A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started!
Sound like you’d be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers
Start of main content
work from home
city, state/territory, postcode or 'remote'
work from home jobs
2,000+ jobs
Communications Coordinator
Yamatji Marpla Aboriginal Corporation
Perth WA
Uniform allowance
Parental leave
Annual leave
Salary packaging
Wellness allowance
Editorial Coordinator
Are Media
Sydney NSW
Parental leave
Paid volunteer leave
Work from home
Customer Success Associate, Australia
IXL Learning
Sydney NSW
IT Member Support Officer - Surf Life Saving Australia (Full Time/Hybrid Role)
Surf Life Saving Australia
Bondi NSW
E-learning courses provided
Salary packaging
Work from home
After Hours International Airfare Consultants
Firstclass.com.au
Sydney NSW
Customer Service Team Leader - Hybrid
Toby’s Estate
Alexandria NSW 2015
Work from home
ORGANISATIONAL DEVELOPMENT ADVISOR
Wallbridge Gilbert Aztec
Brisbane QLD
Parental leave
Work from home
AI Governance Analyst
Australian Retirement Trust
Brisbane QLD 4000
Specialist, Talent & Development
AngloGold Ashanti
Perth WA 6000
Health insurance
Paid volunteer leave
Karen Interpreter
Kreato Global
Remote
Work from home
Business Administration Officer
Inner West Council
St Peters NSW
Gym membership
Teaching Assistant: Software Developer
Correlation One Expert Network
Remote
2D FX Artist
Glitch Productions
Remote
Gym membership
Work from home
Transportation links
Customer Experience and Contact Centre Relations Manager
Are Media
Sydney NSW
Parental leave
Paid volunteer leave
Work from home
Member and Incident Resolution Specialist
Aware Super
Sydney NSW
Gym membership
Work from home
Student Recruitment and Admissions Coordinator
AFTRS
Sydney NSW
Project Administration Assistant
The Royal Australian College of General...
East Melbourne VIC 3002
Health insurance
Annual leave
Salary packaging
Paid volunteer leave
Training program
Purchasing Assistant
Coral Expeditions
Cairns QLD
Legal Assistant
Wotton Kearney
Melbourne VIC
Parental leave
Employee assistance program
Local Coordinators
Student Exchange Australia New Zealand
Mona Vale NSW 2103
Work from home
Learning & Development Specialist
Often responds within 1 day
Bridgit
Sydney NSW
Credit Services Officer
Capricorn Society Limited
Perth WA
Parental leave
Gym membership
Employee rewards program
Wellness program
Operational Resilience Advisor
Australian Retirement Trust
Brisbane QLD 4000
Support Accountant
GROW Inc.
Melbourne VIC 3000
Parental leave
Birthday leave
AI Governance Specialist
Australian Retirement Trust
Brisbane QLD 4000
People also searched:
Employers: Post a Job
Perth, WA
Full-Time
A little about us
Capricorn is one of Australia and New Zealand’s largest and most dynamic Member-owned organisations. Since 1974, we’ve been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top
We have a strong foundation in the automotive and machinery aftermarket industry with over 30,000 highly engaged Members across Australia and New Zealand, from national franchises to your local family workshop. Last year we facilitated $3.7bn worth of transactions, and returned nearly $93 million in value to our Members.
At Capricorn we work hard to ensure that Our People, Our Members and Preferred Suppliers are connected into the Capricorn Community.
Join us and be part of a team that’s committed to driving success, innovation and making a difference, while having some fun along the way!
Join a team that puts Members first.
At Capricorn, we’re committed to delivering exceptional service to our Members. As a Credit Services Officer, you’ll play a vital role in ensuring our Members stay informed and on track with their payment obligations—helping them thrive within the Capricorn community.
What You’ll Be Doing
Managing credit services and collection activities
Following up overdue accounts and negotiating payment outcomes.
Analysing receivables and assisting with reconciliations and reporting
Liaising with members and internal teams to resolve account queries
Monitoring customer accounts, including following up outstanding balances to minimise overdue debt
Resolving account queries and disputes in a professional and timely manner
Making and receiving collection calls to follow up on outstanding invoices and overdue accounts
Working closely with internal teams to resolve billing or account issues
Ensuring compliance with company policies and procedures
Working closely with members to understand their financial circumstances and agree on suitable repayment arrangements
What You’ll Bring
We’re looking for someone who’s not just good with numbers, but great with people. You’ll thrive in this role if you have:
A solid understanding of accounting principles, especially in credit services & accounts receivable.
Strong judgement and decision-making skills aligned with business needs.
Sharp numeracy skills and a keen eye for detail.
Positive and proactive approach towards your work, with excellent communication skills—written and verbal—with the ability to engage confidently across all levels.
Ability to work independently and meet deadlines, while adapting to changing priorities
Your Experience & Qualifications
At least 2 years’ experience in a credit support or accounts receivable role, specifically managing customer resolutions in a high-volume environment.
Completion of Year 10 (or equivalent) preferred.
A Customer Service Certificate is a bonus—but not essential
A little on life at Capricorn
Joining our community is about more than just a job, so here’s what’s in it for you:
Work flexibility – We’re all unique, and so are the ways in which we work. Whether it’s flexible hours or WFH arrangements, we’ll work with you to find the best way for us to work together.
Development Opportunities – your success is ours too. We provide training opportunities and development to give you the tools you need to grow.
Paid parental leave – during life’s most important times, we support parents’ leave (for both parents) and their transition back to work.
Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.
A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.
A cherry on top – we’ve got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more!
Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started!
Sound like you’d be a good fit?
If you are ready to become part of a growing community and make a real impact, get in touch today.
For further information, support with your application and details on Capricorn, please visit our website at capricorn.coop/careers
💡 Quick Summary
Seeking a career-building opportunity? The Credit Services Officer position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
