CRM Developer

At least 7+ years of experience designing solutions with Oracle Siebel CRM

· At least 7+ years of experience designing solutions with Adobe AEM technologies

· Experience with developing business design document, functional & non- functional requirements

· Experience with developing high level application flows to support the business requirements.

· Experience in developing functional design document

Nice to have:

· Experience with Public Sector Transfer Payment (Grant) Model would be an asset.

· Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

Experience and Skill Set Requirements

echnical Solution and Development Skills - 40 %

·        At least 7+ years of experience designing solutions with Oracle Siebel CRM

·        At least 7+ years of experience designing solutions with Adobe AEM technologies

·        Experience with developing business design document, functional & non- functional requirements

·        Experience with developing high level application flows to support the business requirements.

·        Experience in developing functional design document

·        Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions

·        Experience with solutions and designs with user experience and accessibility (WCAG/AODA)

·        Experience conducting user research and usability testing

·        Experience developing user personas and user journey maps

·        Experience analyzing user feedback and designing solutions to address user issues and pain points

·        Experience creating wire frames and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD

·        Experience researching and applying industry best practices

·        Demonstrated experience in developing use cases (business/system), identifying and documenting business rules

·        Demonstrated experience with the creation and analytical process of business requirement documents

·        Demonstrated experience in identifying risk and providing solutions

·        Demonstrated experience with creating quality assurance plan and writing test cases

Technology Skills - 35%

·        7+ years of experience in Siebel Solution implementation

·        7+ years of experience in Adobe AEM Solution implementation

·        Demonstrated experience with change management methodologies

·        Demonstrated experience with documenting test strategies, scenarios, plans for user acceptance testing (UAT)

·        Demonstrated experience in creating and updating business architecture artefacts

·        Demonstrated experience with rational unified process (RUP)

·        Experience in developing application view visibility and CRUD (create, read, update, delete) matrix

·        Experience with developing application screen mock-ups and screen flows; translate screen design and workflows into Wireframes and or prototype

Soft Skills - 20%

·        Strong communication skills; both written and verbal

·        Ability to develop and present new ideas and conceptualize new approaches and solutions

·        Excellent interpersonal relations and demonstrated ability to work with others effectively in teams

·        Demonstrated ability to work with functional and technical teams

·        Demonstrated ability to participate in a large team and work closely with other individual team members

·        Proven analytical skills and systematic problem solving

·        Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change

·        Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical team

Public Sector Experience - 5%

·        Experience with Public Sector Transfer Payment (Grant) Model would be an asset.

·        Experience with ensuring that corporate QA standards are followed and maintained would be an asset.

Job Type: Fixed term contract
Contract length: 12 months

Pay: $70.00-$85.00 per hour

Expected hours: 36.25 per week

Schedule:

8 hour shift
Monday to Friday