Job Description
Job Description: They are responsible for configuring, customizing, and integrating CRM software to meet the specific needs and requirements of the business.
Responsibilities:
• Customize and configure the CRM system according to the business processes and requirements of clients.
• Integrate the CRM system with other software applications and systems, such as marketing automation tools, ERP systems, or customer support platforms.
• Conduct user training sessions to educate clients and end-users
• Perform thorough testing of the CRM system to identify and resolve any bugs, issues, or inconsistencies.
• Prepare and maintain comprehensive documentation, including functional specifications, system configurations, user guides, and training materials.
• Assist in project planning and coordination
Requirements:
• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications in CRM systems
• Prior experience working as a CRM Implementer, CRM Administrator, or in a similar role is highly desirable.
• Proficiency in CRM software configuration, customization, and integration. Knowledge of CRM platforms and technologies
• Strong analytical skills
• Excellent verbal and written communication skills
• Willingness to learn and adapt to new CRM technologies and updates.
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
• Morning shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Speak with the employer
++1 +667XXXXXX
Responsibilities:
• Customize and configure the CRM system according to the business processes and requirements of clients.
• Integrate the CRM system with other software applications and systems, such as marketing automation tools, ERP systems, or customer support platforms.
• Conduct user training sessions to educate clients and end-users
• Perform thorough testing of the CRM system to identify and resolve any bugs, issues, or inconsistencies.
• Prepare and maintain comprehensive documentation, including functional specifications, system configurations, user guides, and training materials.
• Assist in project planning and coordination
Requirements:
• A bachelor's degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications in CRM systems
• Prior experience working as a CRM Implementer, CRM Administrator, or in a similar role is highly desirable.
• Proficiency in CRM software configuration, customization, and integration. Knowledge of CRM platforms and technologies
• Strong analytical skills
• Excellent verbal and written communication skills
• Willingness to learn and adapt to new CRM technologies and updates.
Job Types: Full-time, Regular / Permanent
Salary: ₹15,000.00 - ₹20,000.00 per month
Schedule:
• Day shift
• Morning shift
Supplemental pay types:
• Performance bonus
Ability to commute/relocate:
• Kolkata, West Bengal: Reliably commute or planning to relocate before starting work (Preferred)
Work Location: In person
Speak with the employer
++1 +667XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The CRM Executive position is now open for candidates interested in the MIS Executive sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.
