Job Description
Qualification: Any Graduate
Experience: 4 To 5 Year in Customer Relationship Field
- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession
- Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements
- Responsible in maintaining MIS and closely work for Preparation of Final work Report.
- Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's.
- Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.
- Responsible for handling customers of Lawns & Beyond project contains entire customer data base.
- Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.
- Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.
- Managing post booking customer services till delivery /possession stage.
- Collection of payment dues, against demands generated with construction progress
- Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document
Job Type: Full-time
Salary: ₹180,000.00 - ₹240,000.00 per year
Schedule:
Day shift
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 4 years (Preferred)
Speak with the employer
++1 +503XXXXXX
Experience: 4 To 5 Year in Customer Relationship Field
- Build and maintain relationships with the entire customer base assigned; by ensure constant engagement with customers during the life cycle and moments of planned spontaneity. Planned wow moments executed to perfection at important stages in the customer lifecycle like welcome, agreement and handover of possession
- Responsible for Customer Satisfaction and high service quality standards - Consistency in experience backed up by constant monitoring and necessary enhancements
- Responsible in maintaining MIS and closely work for Preparation of Final work Report.
- Co-ordinating with the internal partners and middle office teams for the process improvement & updating the MIS report logic's.
- Responsible for Demand generation, Cheques validation, Sales Order, Generation, Customer Master, Material, Debit & Credit Note creation.
- Responsible for handling customers of Lawns & Beyond project contains entire customer data base.
- Attending customers who visit HO with their queries to resolve and ensure 100% satisfactory with the adequate resolution to the query. Cancellations, transfer requests and registration process.
- Resolving customer queries, preparing ledgers and addressing the issues highlighted by the customers through call.
- Managing post booking customer services till delivery /possession stage.
- Collection of payment dues, against demands generated with construction progress
- Assisting customers on allotment of Flats, Registration, Cancellation, Bank Loan Issues, Transfer of Deeds, Bank Loan processing of document
Job Type: Full-time
Salary: ₹180,000.00 - ₹240,000.00 per year
Schedule:
Day shift
Ability to commute/relocate:
Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Required)
Experience:
total work: 4 years (Preferred)
Speak with the employer
++1 +503XXXXXX
💡 Quick Summary
Seeking a career-building opportunity? The CRM Executive | Kharadi position is now open for candidates interested in the Bank Jobs sector. This role in Pune offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Bank Jobs is a plus.
