CRM helpdesk Representative

💰 ₹50,400 - ₹80,640 (Est.) 📍 Mumbai

Job Description

 CRM implants for claim support at client location

 Resolve customer queries on policy coverage and health claim processes

 Facilitate to drive claims app for submission and tracking of claims by employees

 Respond to employee calls and emails as a direct SPOC allocated to specific corporates

 Collect and dispatch claim documents as per corporate requirement

 Coordinate with internal claims units at IL to ensure seamless cashless and priority processing.

Stay up-to-date with health insurance regulations and policies to ensure accurate information and adherence to industry standards.

Maintain the confidentiality of sensitive data and adhere to data protection guidelines.

Candidate have to travel 2-3 times in a week from 1 branch to another to solve customer queries.

Company: ICICI Lombard.

Work time:-monday to Saturday,+:00 to 6:00

Job Type: Full-time

Pay: ₹18,751.55 - ₹22,072.05 per month

Benefits:

Provident Fund
Shift:

Day shift
Work Days:

Monday to Friday
Work Location: In person

 
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💡 Quick Summary

Seeking a career-building opportunity? The CRM helpdesk Representative position is now open for candidates interested in the Legal Jobs sector. This role in Mumbai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Legal Jobs is a plus.

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Job Details

Company Name: Watchyourhealth.com India Private Limited

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The expected salary for CRM helpdesk Representative in Mumbai is ₹50,400 - ₹80,640 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, CRM helpdesk Representative is an on-site position based in Mumbai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for CRM helpdesk Representative. Previous experience in Legal Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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