Job Description
Cruise Ship Terminal Control Room Operators - $26.25 - $28.40
Location: Vancouver
Seasonal April-Oct 2026
What you'll do:
Our mission at Westguard to make people feel safe. As a Control Room Operator at the Cruise Ship Terminal at Canada Place you'll be actively monitoring CCTV for passenger flow and incoming vessels and dispatching on-site officers to attend areas of concern. You will be responsible for site access control; systems testing and maintenance as well as report writing of daily operations.
In this role, you will be working closely with and assisting the Duty Manager in daily cruise operations as well as coordinating security issues between the Port of Vancouver, Canada Place Operations, and Ceres Terminals Canada. You'll be dedicated to safety and maintaining a safe work environment for all by following all protocols, processes, and procedures, while taking steps to eliminate and minimize hazards.
Why you'll love working with us:
Work-life balance
Health and Dental Benefits
Paid training (including Occupational First Aid 2)
Employee Assistance Program through TELUS Health MyCare
Telemedical access to doctors, therapists, and dietitians through TELUS Health MyCare
Corporate Discount Programs which include savings on CINEPLEX tickets, Grouse Mountain gondola passes, travel, clothing and more!
Exciting growth opportunities in security and valuable experience for a career in law enforcement, corrections, or civil service
Your skills:
Previous work experience in customer service
1 year control room experience
Must have excellent skills at multi-tasking
Able to handle himself/herself in high-pressure environment
Excellent communication skills
Ability to read and write descriptive reports in English
Share our REACH values (Respect, Empathy, Accountability, CourtesyHonesty).
Your qualifications:
Ability to obtain a BC Security License (BST Sponsorship available)
Ability to obtain Marine Transportation Security Clearance (MTSC) or Restricted Area Identity Card (RAIC) clearance. Westguard will sponsor and submit clearances for those who do not have them.
OFA 1 (Paid training will be provided for those needing to obtain certification)
Who we are:
Westguard Security Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. That is how we have become one of the largest and most trusted private security organizations in Canada. Westguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects and has the largest and highest accredited K9 detection and screening division in Canada.
At Westguard we believe in living and acting by our values: R.E.A.C.H. · Respect · Empathy · Accountability · Courtesy· Honesty. Our mission, vision, and values enabled us to be a finalist of the 2021 Canadian HR Awards' Excellence in DiversityInclusion category. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives, and we believe that diversity enables the company to grow towards a better future. Join us if you believe you can make a difference.
Westguard is committed to maximizing employment and training opportunities for Indigenous, local, and regional residents. If you identify as a member of an Indigenous community, we encourage you to self-identify in our optional screening question.
#INDSGS
Location: Vancouver
Seasonal April-Oct 2026
What you'll do:
Our mission at Westguard to make people feel safe. As a Control Room Operator at the Cruise Ship Terminal at Canada Place you'll be actively monitoring CCTV for passenger flow and incoming vessels and dispatching on-site officers to attend areas of concern. You will be responsible for site access control; systems testing and maintenance as well as report writing of daily operations.
In this role, you will be working closely with and assisting the Duty Manager in daily cruise operations as well as coordinating security issues between the Port of Vancouver, Canada Place Operations, and Ceres Terminals Canada. You'll be dedicated to safety and maintaining a safe work environment for all by following all protocols, processes, and procedures, while taking steps to eliminate and minimize hazards.
Why you'll love working with us:
Work-life balance
Health and Dental Benefits
Paid training (including Occupational First Aid 2)
Employee Assistance Program through TELUS Health MyCare
Telemedical access to doctors, therapists, and dietitians through TELUS Health MyCare
Corporate Discount Programs which include savings on CINEPLEX tickets, Grouse Mountain gondola passes, travel, clothing and more!
Exciting growth opportunities in security and valuable experience for a career in law enforcement, corrections, or civil service
Your skills:
Previous work experience in customer service
1 year control room experience
Must have excellent skills at multi-tasking
Able to handle himself/herself in high-pressure environment
Excellent communication skills
Ability to read and write descriptive reports in English
Share our REACH values (Respect, Empathy, Accountability, CourtesyHonesty).
Your qualifications:
Ability to obtain a BC Security License (BST Sponsorship available)
Ability to obtain Marine Transportation Security Clearance (MTSC) or Restricted Area Identity Card (RAIC) clearance. Westguard will sponsor and submit clearances for those who do not have them.
OFA 1 (Paid training will be provided for those needing to obtain certification)
Who we are:
Westguard Security Services Limited has been at the forefront of the asset protection arena for almost fifty years by being a leading-edge innovative security and safety solution provider. That is how we have become one of the largest and most trusted private security organizations in Canada. Westguard has proven expertise in deploying security and safety personnel in a variety of industries including Corporate, Retail, Property Management, Industrial, Aviation, Marine, Government, Educational, and Industrial/Resource Projects and has the largest and highest accredited K9 detection and screening division in Canada.
At Westguard we believe in living and acting by our values: R.E.A.C.H. · Respect · Empathy · Accountability · Courtesy· Honesty. Our mission, vision, and values enabled us to be a finalist of the 2021 Canadian HR Awards' Excellence in DiversityInclusion category. We celebrate people of diverse backgrounds, experiences, abilities, and perspectives, and we believe that diversity enables the company to grow towards a better future. Join us if you believe you can make a difference.
Westguard is committed to maximizing employment and training opportunities for Indigenous, local, and regional residents. If you identify as a member of an Indigenous community, we encourage you to self-identify in our optional screening question.
#INDSGS
💡 Quick Summary
Seeking a career-building opportunity? The Cruise Ship Terminal Control Room Operators position is now open for candidates interested in the Security Guard Jobs sector. This role in Vancouver offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Security Guard Jobs is a plus.