CSA Healthcare - Email/Back Office

💰 ₹14,400 - ₹23,040 (Est.) 📍 Chennai

Job Description

As a Customer Service Associate (CSA) in the Healthcare sector at Firstsource Solutions, you will be part of a leading provider of customized Business Process Management (BPM) services. Your role will involve helping customers stay ahead of the curve through transformational solutions, delivering increased efficiency, deeper insights, and superior outcomes.

Key Responsibilities:
- Production and Quality: You will be responsible for maintaining high production and quality standards in your work.
- Shift and Schedule Adherence: Ensuring adherence to shift timings and schedules is crucial for smooth operations.
- Process Knowledge: Understanding and applying your knowledge of processes in the Healthcare sector will be essential for your role.

Qualifications & Experience:
- Graduation: Arts & Science/Diploma (Any discipline - 3 years) without arrears. (BE/B.Tech & Masters are not eligible)
- Good Comprehension Skills: Strong comprehension abilities will be beneficial for understanding customer needs.
- Typing Speed: Typing speed of > 6000 characters per minute will be required for efficient communication.

Please note that Firstsource follows a fair, transparent, and merit-based hiring process. They do not ask for money at any stage of the recruitment process. Kindly verify all communications through official channels or @firstsource.com. As a Customer Service Associate (CSA) in the Healthcare sector at Firstsource Solutions, you will be part of a leading provider of customized Business Process Management (BPM) services. Your role will involve helping customers stay ahead of the curve through transformational solutions, delivering increased efficiency, deeper insights, and superior outcomes.

Key Responsibilities:
- Production and Quality: You will be responsible for maintaining high production and quality standards in your work.
- Shift and Schedule Adherence: Ensuring adherence to shift timings and schedules is crucial for smooth operations.
- Process Knowledge: Understanding and applying your knowledge of processes in the Healthcare sector will be essential for your role.

Qualifications & Experience:
- Graduation: Arts & Science/Diploma (Any discipline - 3 years) without arrears. (BE/B.Tech & Masters are not eligible)
- Good Comprehension Skills: Strong comprehension abilities will be beneficial for understanding customer needs.
- Typing Speed: Typing speed of > 6000 characters per minute will be required for efficient communication.

Please note that Firstsource follows a fair, transparent, and merit-based hiring process. They do not ask for money at any stage of the recruitment process. Kindly verify all communications through official channels or @firstsource.com.

💡 Quick Summary

Seeking a career-building opportunity? The CSA Healthcare - Email/Back Office position is now open for candidates interested in the Back Office Jobs sector. This role in Chennai offers a professional environment and growth potential.

Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.

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Frequently Asked Questions

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The expected salary for CSA Healthcare - Email/Back Office in Chennai is ₹14,400 - ₹23,040 (Est.) per month. Actual compensation may vary based on experience and negotiation.
No, CSA Healthcare - Email/Back Office is an on-site position based in Chennai. Candidates must be able to commute or relocate to this location.
Basic communication skills, a proactive attitude, and the ability to work in a team are required for CSA Healthcare - Email/Back Office. Previous experience in Back Office Jobs is a plus. Freshers may also apply depending on the employer's requirements.
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