Job Description
Key Responsibilities:
- Production and Quality: You will be responsible for maintaining high production and quality standards in your work.
- Shift and Schedule Adherence: Ensuring adherence to shift timings and schedules is crucial for smooth operations.
- Process Knowledge: Understanding and applying your knowledge of processes in the Healthcare sector will be essential for your role.
Qualifications & Experience:
- Graduation: Arts & Science/Diploma (Any discipline - 3 years) without arrears. (BE/B.Tech & Masters are not eligible)
- Good Comprehension Skills: Strong comprehension abilities will be beneficial for understanding customer needs.
- Typing Speed: Typing speed of > 6000 characters per minute will be required for efficient communication.
Please note that Firstsource follows a fair, transparent, and merit-based hiring process. They do not ask for money at any stage of the recruitment process. Kindly verify all communications through official channels or @firstsource.com. As a Customer Service Associate (CSA) in the Healthcare sector at Firstsource Solutions, you will be part of a leading provider of customized Business Process Management (BPM) services. Your role will involve helping customers stay ahead of the curve through transformational solutions, delivering increased efficiency, deeper insights, and superior outcomes.
Key Responsibilities:
- Production and Quality: You will be responsible for maintaining high production and quality standards in your work.
- Shift and Schedule Adherence: Ensuring adherence to shift timings and schedules is crucial for smooth operations.
- Process Knowledge: Understanding and applying your knowledge of processes in the Healthcare sector will be essential for your role.
Qualifications & Experience:
- Graduation: Arts & Science/Diploma (Any discipline - 3 years) without arrears. (BE/B.Tech & Masters are not eligible)
- Good Comprehension Skills: Strong comprehension abilities will be beneficial for understanding customer needs.
- Typing Speed: Typing speed of > 6000 characters per minute will be required for efficient communication.
Please note that Firstsource follows a fair, transparent, and merit-based hiring process. They do not ask for money at any stage of the recruitment process. Kindly verify all communications through official channels or @firstsource.com.
💡 Quick Summary
Seeking a career-building opportunity? The CSA Healthcare - Email/Back Office position is now open for candidates interested in the Back Office Jobs sector. This role in Chennai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Back Office Jobs is a plus.