Job Description
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Role Description
This is a full-time on-site role as a Customer Service Associate (CSA) at IK BPO Solutions Private Limited in Kolkata. The CSA will handle customer inquiries, provide product/services information, resolve complaints, and ensure customer satisfaction.
Qualifications
• Excellent communication and interpersonal skills
• Strong problem-solving abilities
• Ability to multi-task and work under pressure
• Basic computer skills
• Previous customer service experience is a plus
💡 Quick Summary
Seeking a career-building opportunity? The CSA position is now open for candidates interested in the BPO Jobs sector. This role in Kolkata offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
