Job Description
Job description
SVG Express Services Pvt Ltd. is looking for CSE - CUSTOMER SERVICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey.Respond to customer inquiries via phone, email, or live chat in a timely and professional manner.Resolve customer complaints and issues, and escalate to higher-level management as necessary.Record customer interactions and transactions in a customer service database.Maintain a thorough knowledge of the company's products, services, and processes.Provide customers with information about product features, pricing, and availability.Cross-sell and upsell products and services to meet customer needs and increase sales.Process customer orders, returns, and exchanges in a timely and efficient manner.Follow up with customers to ensure their needs have been met and to resolve any outstanding issues.
Role: Automation Developer
Industry Type: BPM / BPO
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
Education
UG: Any Graduate
PG: Any Postgraduate
SVG Express Services Pvt Ltd. is looking for CSE - CUSTOMER SERVICE EXECUTIVE to join our dynamic team and embark on a rewarding career journey.Respond to customer inquiries via phone, email, or live chat in a timely and professional manner.Resolve customer complaints and issues, and escalate to higher-level management as necessary.Record customer interactions and transactions in a customer service database.Maintain a thorough knowledge of the company's products, services, and processes.Provide customers with information about product features, pricing, and availability.Cross-sell and upsell products and services to meet customer needs and increase sales.Process customer orders, returns, and exchanges in a timely and efficient manner.Follow up with customers to ensure their needs have been met and to resolve any outstanding issues.
Role: Automation Developer
Industry Type: BPM / BPO
Department: Engineering - Software & QA
Employment Type: Full Time, Permanent
Role Category: Software Development
Education
UG: Any Graduate
PG: Any Postgraduate
💡 Quick Summary
Seeking a career-building opportunity? The CSE - CUSTOMER SERVICE EXECUTIVE position is now open for candidates interested in the Software Developer Jobs sector. This role in Jaipur offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Software Developer Jobs is a plus.
