Job Description
· Respond to client inquiries via phone, email, and chat in a timely and professional manner.
· Provide accurate information about our debt management services.
· Assist clients in understanding the debt management process and available options.
· Work with clients to gather necessary information and documentation for enrollment in debt management process.
· Collaborate with other departments to address client concerns and resolve issues effectively
· Maintain detailed and accurate client records in the customer relationship management (CRM) system.
· Continuously strive to improve customer support processes and contribute to a positive team environment.
· Adhere to regulatory guidelines and company policies when interacting with clients.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Schedule:
Day shift
Education:
Secondary(10th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
· Provide accurate information about our debt management services.
· Assist clients in understanding the debt management process and available options.
· Work with clients to gather necessary information and documentation for enrollment in debt management process.
· Collaborate with other departments to address client concerns and resolve issues effectively
· Maintain detailed and accurate client records in the customer relationship management (CRM) system.
· Continuously strive to improve customer support processes and contribute to a positive team environment.
· Adhere to regulatory guidelines and company policies when interacting with clients.
Job Types: Full-time, Permanent
Pay: ₹15,000.00 - ₹22,000.00 per month
Benefits:
Flexible schedule
Health insurance
Provident Fund
Schedule:
Day shift
Education:
Secondary(10th Pass) (Preferred)
Experience:
total work: 1 year (Preferred)
Customer service: 1 year (Preferred)
Language:
Hindi (Preferred)
English (Preferred)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The CSE |Customer Support Executive position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
