CSE (Customer Support Executive)- Sales

ocation: Andheri East, Mumbai | Full-Time | Industry: Education (Jewelry & Gemology)

JK Diamonds Institute is hiring a Customer support Executive to join our growing team!

If you're highly organised, proactive, and love working taking presure and have a go getter attitude, this role is for you.

Visit: www.jkdiamondsinstitute.com for more info!

Company Description

Set up in 1+8+ by Mr. Kirit Ajmera, J K Diamonds Institute of Gems & Jewelry (JKDIGJ) is a renowned institute specializing in gems and jewelry education. For almost three decades, JKDIGJ has provided quality training in Diamonds, Gemology, and Jewelry, resulting in skilled job and business prospects. The institute has trained students from over 20 countries and includes notable alumni such as BN Jewellers and Siroya Jewellers. JKDIGJ is committed to excellence and innovation in the industry.

Key responsibilities:

1. Calling out to potential students and industry partners through inquiries received by the institute

2. Organize and manage webinars and one-on-one counseling sessions for prospective students

3. Assist in office operations during counseling sessions and other events

4. Develop and maintain strong relationships with potential and existing clients

5. Meet enrollment targets and contribute to revenue growth

6. Prepare and deliver presentations and proposals to clients

7. The CSE will be responsible for collecting fees from students and ensuring timely payments for course enrollments

8. Maintain accurate records of sales activities and client interactions

Skills Required:

Strong communication and interpersonal skills.

Excellent organisational and multitasking abilities.

Proficient in MS Office, Zoho / Google Workspace (Docs, Sheets, Drive).

Basic understanding of Sales.

Proactive attitude with the ability to work independently and across teams.

Willingness to learn new tools and systems.

Ability to multitask and manage time efficiently

Bachelor's degree or equivalent in a relevant field

Ability to work independently and collaboratively

Graduate/Postgraduate in any field (Management/Admin/Education background preferred).

Extremely Extrovert and is comfortable doing calls to people for sales

Job Types: Full-time, Fresher

Pay: ₹17,000.00 - ₹28,322.57 per month

Benefits:

Paid sick time

Schedule:

Day shift

Supplemental Pay:

Performance bonus

Application Question(s):

Are you based in or willing to relocate to Andheri East, Mumbai for a full-time, on-site role?

Please mention your current or last drawn salary in LPA (Lakhs Per Annum).

Language:

English (Required)

Work Location: In person

Expected Start Date: 07/05/2025

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