Job Description
About Company:
Mirraw is a tech company building India's largest marketplace for ethnic wear. We believe in using technology to solve difficult market problems in any field. The founders have worked at companies like VMware and Microsoft earlier and have degrees from Carnegie Mellon and VJTI.
About the Internship:
Key responsibilities:
1. Interacting with customers on a daily basis
2. Listening to customers patiently and helping them resolve issues
3. Helping customers with their product queries
4. Working on miscellaneous day-to-day activities
5. Maintaining regular and reliable attendance, including the daily schedule as assigned
Requirements:
1. Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
2. Ability to empathize with and prioritize customer needs
3. Demonstrates interpersonal skills with a diverse customer base
4. Demonstrates conflict resolution, negotiation, and de-escalation skills
5. Demonstrates ownership to resolve challenging customer issues, escalating when necessary
6. Ability to determine customer needs and provide appropriate solutions
7. Flexible with the working schedule; may be expected to work night shifts (For male employees only)
8. Ability to work overtime as required by business - most often occurring in the weeks surrounding the festive season (Eid and Diwali)
Deadline:
2026-07-0+ 23:5+:5+
Other perks:
Informal dress code
Skills required:
MS-Office, English Proficiency (Spoken) and English Proficiency (Written
Mirraw is a tech company building India's largest marketplace for ethnic wear. We believe in using technology to solve difficult market problems in any field. The founders have worked at companies like VMware and Microsoft earlier and have degrees from Carnegie Mellon and VJTI.
About the Internship:
Key responsibilities:
1. Interacting with customers on a daily basis
2. Listening to customers patiently and helping them resolve issues
3. Helping customers with their product queries
4. Working on miscellaneous day-to-day activities
5. Maintaining regular and reliable attendance, including the daily schedule as assigned
Requirements:
1. Excellent customer service skills, including maintaining focus on the customer issue in a fast-paced environment
2. Ability to empathize with and prioritize customer needs
3. Demonstrates interpersonal skills with a diverse customer base
4. Demonstrates conflict resolution, negotiation, and de-escalation skills
5. Demonstrates ownership to resolve challenging customer issues, escalating when necessary
6. Ability to determine customer needs and provide appropriate solutions
7. Flexible with the working schedule; may be expected to work night shifts (For male employees only)
8. Ability to work overtime as required by business - most often occurring in the weeks surrounding the festive season (Eid and Diwali)
Deadline:
2026-07-0+ 23:5+:5+
Other perks:
Informal dress code
Skills required:
MS-Office, English Proficiency (Spoken) and English Proficiency (Written
💡 Quick Summary
Seeking a career-building opportunity? The Customer Acquisition Executive Job in Mumbai at Mirraw Online Services position is now open for candidates interested in the MIS Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in MIS Executive is a plus.