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Description:
STAIRLOCK is one of Australia’s leading staircase manufacturers, designing, producing, and installing stairs for the nation’s top builders. Our continued growth is driven by innovation, operational excellence, and a relentless commitment to being the builder’s partner of choice.
The Opportunity
Reporting to the National Delivery & Systems Performance Leader, you’ll work closely with 2 Operations Administrators in driving our national installation and delivery schedule across SA, VIC, and NSW. This position supports customer communication and delivery coordination across our operations. You will be responsible for ensuring customers receive accurate information, enquiries are handled efficiently, and internal teams are aligned on delivery expectations.
Key Responsibilities
Respond to customer enquiries via phone and email
Provide delivery updates and manage customer expectations
Maintain accurate customer and delivery records
Coordinate with internal teams to support delivery outcomes
Identify and escalate issues where required
About You
Clear and professional communication skills (phone and email)
Strong attention to detail and accuracy in data entry
Ability to manage multiple tasks and prioritise effectively
Reliable, organised and consistent in approach
Willingness to support the broader team
Why STAIRLOCK
Employment Options
This is a flexible role and can be offered on a full-time, part-time or casual basis.
Due to the importance of coordinating and sharing information with the team, the role is based on-site. Flexible days and hours can be discussed.
This role can also be offered as an administration traineeship (full-time or part-time).
Why Join STAIRLOCK
Paid birthday leave
Employee Assistance Program (EAP)
Flexible working arrangements (within an on-site team environment)
More importantly:
A supportive and collaborative team environment, with consistent behaviours aligned to our values
Clearly defined role responsibilities and expectations
Structured training and onboarding delivered by your manager and team
Opportunities for career development and progression within the business
Remuneration
Rate of pay will be based on skills and experience, in line with the Clerks Private Sector Award.
Above-award conditions are available for suitably experienced candidates.
How to Apply
To apply please click APPLY to submit your resume and cover letter outlining what interested you in the role, your relevant attributes, skills and experience, and what type of employment arrangement you're looking for (full-time, part-tme, casual). If you are interested in a trainineeship please indicate this in your application.
For a confidential discussion, contact Kerri Willshire 0407XXXXXX.
Start of main content
Job title, keywords or company
South Australia
50 km
Jobs you haven't seen
filter
Pay
filter
Remote
filter
Job Type
filter
Education level
filter
jobs in South Australia
0 jobs
Voyage Non-US-CAN
Marriott International, Inc
Adelaide SA 5000
View similar jobs with this employer
Digital Print - Finishing operator
Finsbury Green
Thebarton SA 5031
Hospitality Worker
Nuv Energy
Port Augusta SA
Tenancy Officer - Uniting Country Housing
Often responds within 6 days
Uniting Country SA
Port Pirie SA
Employee assistance program
Salary packaging
Visited 3 days ago
Customer Administrator - Traineeship Available
Often responds within 1 day
Stair Lock Pty Ltd
Elizabeth South SA
Opportunities for promotion
Employee assistance program
Birthday leave
Visited 6 days ago
Psychosocial Recovery Coach
Enhance Living Option
Greater Adelaide SA
Work from home
Visited 19 hours ago
Office and Student Services Officer
Often responds within 1 day
Pinnacle College
Elizabeth East SA
Annual leave
Principal Consultant
Veris
Greater Adelaide SA
Delivery & Dispatch Team Member (HR)
Wills and Co Group
Cooltong SA 5341
Employee discount
Surveyor
Veris
Greater Adelaide SA
Visited 19 hours ago
Social Worker Counsellor - Brisbane/Adelaide
Knowmore Legal Service
Adelaide SA 5000
Annual leave
Employee assistance program
Salary packaging
Intensive Care Registrar | Anaesthetics rotation | 2h from Sydney
Mediix
Adelaide SA 5000
Service Manager
Often responds within 1 day
atWork Australia
Mawson Lakes SA 5095
Parental leave
Employee assistance program
Salary packaging
View similar jobs with this employer
Test Analyst | Journey Beyond
Often responds within 1 day
Journey Beyond
Adelaide SA 5000
Parental leave
Employee discount
Employee assistance program
Visited 19 hours ago
Head Tennis Professional
Voyager Tennis Academy
Elizabeth East SA 5112
Barista/All Rounder
Often responds within 10 days
Hello Sarnie
Elizabeth Vale SA 5112
Expression of Interest - Receptionist / Chiropractic Assistant (Roxby Downs, SA, 5725)
Access Chiropractic Centre Port Augusta
Roxby Downs SA
Visited 6 days ago
English Tutors (3 vacancies) for EAL students (中英文兼备优先)
EverGreen Multiple Intelligence Education Academy
Adelaide SA 5000
Childcare assistance
Bakery Front of House All Rounder
D&M's Bakery Cafe
Angaston SA 5353
Visited 6 days ago
Service Administrator
Cavpower
Port Lincoln SA 5606
Product Support Manager - Industrial Printing
Konica Minolta Business Solutions Australia
Adelaide SA 5000
Parental leave
URGENTLY Seeking an experienced merchandiser for Crafts Merchandising - Marion, Adelaide, SA
Australiawide Solutions
Marion SA
Visited 6 days ago
Storeperson/Forklift Driver
Maggie Beer Holdings
Tanunda SA 5352
Dental Assistant
SkillQuest
Streaky Bay SA
Professional development assistance
Employee mentoring program
Parental leave
Maternity leave
Assistant Spa Manager | Monarto Safari Resort
Often responds within 1 day
Journey Beyond
Monarto SA
Employee discount
Opportunities for promotion
Employee assistance program
Visited 6 days ago
People also searched:
Employers: Post a Job
Description:
STAIRLOCK is one of Australia’s leading staircase manufacturers, designing, producing, and installing stairs for the nation’s top builders. Our continued growth is driven by innovation, operational excellence, and a relentless commitment to being the builder’s partner of choice.
The Opportunity
Reporting to the National Delivery & Systems Performance Leader, you’ll work closely with 2 Operations Administrators in driving our national installation and delivery schedule across SA, VIC, and NSW. This position supports customer communication and delivery coordination across our operations. You will be responsible for ensuring customers receive accurate information, enquiries are handled efficiently, and internal teams are aligned on delivery expectations.
Key Responsibilities
Respond to customer enquiries via phone and email
Provide delivery updates and manage customer expectations
Maintain accurate customer and delivery records
Coordinate with internal teams to support delivery outcomes
Identify and escalate issues where required
About You
Clear and professional communication skills (phone and email)
Strong attention to detail and accuracy in data entry
Ability to manage multiple tasks and prioritise effectively
Reliable, organised and consistent in approach
Willingness to support the broader team
Why STAIRLOCK
Employment Options
This is a flexible role and can be offered on a full-time, part-time or casual basis.
Due to the importance of coordinating and sharing information with the team, the role is based on-site. Flexible days and hours can be discussed.
This role can also be offered as an administration traineeship (full-time or part-time).
Why Join STAIRLOCK
Paid birthday leave
Employee Assistance Program (EAP)
Flexible working arrangements (within an on-site team environment)
More importantly:
A supportive and collaborative team environment, with consistent behaviours aligned to our values
Clearly defined role responsibilities and expectations
Structured training and onboarding delivered by your manager and team
Opportunities for career development and progression within the business
Remuneration
Rate of pay will be based on skills and experience, in line with the Clerks Private Sector Award.
Above-award conditions are available for suitably experienced candidates.
How to Apply
To apply please click APPLY to submit your resume and cover letter outlining what interested you in the role, your relevant attributes, skills and experience, and what type of employment arrangement you're looking for (full-time, part-tme, casual). If you are interested in a trainineeship please indicate this in your application.
For a confidential discussion, contact Kerri Willshire 0407XXXXXX.
💡 Quick Summary
Seeking a career-building opportunity? The Customer Administrator -Traineeship Available position is now open for candidates interested in the BPO Jobs sector. This role in Adelaide offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in BPO Jobs is a plus.
