Join the Te Amorangi Mātauranga Matua, the Tertiary Education Commission (TEC) Customer Contact Group whānau.
Take your passion for customer service to the next level.
An opportunity to make real difference in a high trust organisation.


We have the opportunity for a Customer Advisor to join our Customer Contact Group, Rōpū Whakapā Kiritaki on a full-time permanent basis. The TEC Customer Contact Group is an innovative and energetic team focused on delivering excellent customer service to our key customers, tertiary education providers and learners.

The purpose of this role is to provide accurate, timely, and relevant information and advice to TEC customers by responding to enquiries received through multi channels (voice, chat, email) and/or outbound calling. Our Customer Advisors work at various levels and within assigned portfolios and teams and play a vital role in representing the voice of the customer while underpinning TEC's commitment to delivering a customer-centric experience.