We are seeking enthusiastic customer service professionals to join our Dubbo branch team

Customer Banking Specialist Relief Part Time opportunities

Fixed term Contract till Fri 31st Oct 2025

Please note that rosters are predetermined. Before applying please ensure you are available to cover one of the following rosters:

Position 1 - 20 hours per week:

Monday: 8.30am - 12.30pm
Tuesday: 8.30am - 12.30pm
Wednesday: 8.30am - 12.30pm
Thursday: 8.30am - 12.30pm
Friday: 8.30am - 12.30pm
Position 2 - 20 hours per week:

Monday: 12.15pm - 4.15pm
Tuesday: 12.15pm - 4.15pm
Wednesday: 12.15pm - 4.15pm
Thursday: 12.15pm - 4.15pm
Friday: 12.15pm - 4.15pm
Please specify on your job application which position would be your preference.

See yourself in our team

As the Customer Banking Specialist Relief in our Dubbo Branch, you'll:

Provide support to local branches - Wellington and Narromine and other branches within the area - travel is a must
Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
Support customers with enquiries, cash handling, transactional service, maintenance on accounts and process applications for credit products
Complete Financial Health Checks to assess customers' financial needs and identify any changes
Provide options for the customer through education & demonstration of our in-branch technology and digital banking options
Problem solve & provide effective solutions whilst championing our processes, procedures & drive our risk-adverse culture
We're interested in hearing from people who have

Proven experience delivering exceptional Customer Service ideally in Financial Services, Retail or Hospitality
Excellent communication skills & the ability to articulate financial terms in a clear way
The ability to ask the right questions, find solutions, act with integrity and place the customer at the centre of everything you do
Ability to work in a busy, commercial and driven retail environment whilst seeing the big picture for customers and providing them with holistic solutions
A genuine interest in building a career with CommBank and improving the financial wellbeing and lives of our customers
If this role matches your experience and career goals, apply today!

Whether you're passionate about customer service, driven by data, or called by creativity, a career here is for you.

Our people bring their diverse backgrounds and unique perspectives to build a respectful, inclusive and flexible workplace. We are working hard to build a team of people who represent the rich diversity of our customers and communities. If you're excited about this opportunity but you don't meet every single requirement, or your experience doesn't align perfectly, we still want to encourage you to apply. You may just be the perfect candidate for this opportunity or another within CommBank.

At CommBank we will inspire you with work that makes a difference, surround you with talented people that respect and value each other, and empower you to grow professionally and personally. Most of all, making a positive impact for customers, communities and each other is part of our every day.

We're determined to make a real difference for Australia's first peoples. We encourage all interested applicants to apply. If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.