Job Description
Full job description
1. Client Coordination:
Act as the primary point of contact between the company and clients for shipment clearance.
Address client queries and provide timely updates on the shipment process.
2. Documentation Management:
Ensure all necessary documents are collected from customers for shipment clearance.
Verify the accuracy and completeness of submitted documents.
3. Follow-up & Communication:
Proactively follow up with customers through voice calls and emails.
Provide clear and concise information regarding the status of shipments.
4. Reporting & Updates:
Update the Team Leader on the progress of customer communications and shipment status.
Maintain accurate records of client interactions and documentation
1. Client Coordination:
Act as the primary point of contact between the company and clients for shipment clearance.
Address client queries and provide timely updates on the shipment process.
2. Documentation Management:
Ensure all necessary documents are collected from customers for shipment clearance.
Verify the accuracy and completeness of submitted documents.
3. Follow-up & Communication:
Proactively follow up with customers through voice calls and emails.
Provide clear and concise information regarding the status of shipments.
4. Reporting & Updates:
Update the Team Leader on the progress of customer communications and shipment status.
Maintain accurate records of client interactions and documentation
💡 Quick Summary
Seeking a career-building opportunity? The Customer calling Agent position is now open for candidates interested in the Telecaller Jobs sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Telecaller Jobs is a plus.
