Job Description
Answering client correspondences through email, social media, and by phone.
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills , Must be customer-centric. Must be self motivated
retention expertise is required fluent English mandatory
Job Types: Full-time, Permanent, Fresher
Pay: ₹1+,000.00 - ₹21,000.00 per month
Benefits:
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Fixed shift
Weekend availability
Supplemental pay types:
Performance bonus
Yearly bonus
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Call center: 1 year (Required)
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
Relaying extensive product information to customers.
Closing sales for the company.
Filing customer records, including contact information, purchases and billings.
Conducting surveys and writing reports based on customer feedback on products and services.
Providing customers with clear instructions to resolve issues.
Rerouting customer calls to other departments when advanced solutions are needed.
Managing orders and ensuring their prompt delivery.
Must speak fluent English have convincing skills , Must be customer-centric. Must be self motivated
retention expertise is required fluent English mandatory
Job Types: Full-time, Permanent, Fresher
Pay: ₹1+,000.00 - ₹21,000.00 per month
Benefits:
Health insurance
Life insurance
Paid sick time
Paid time off
Provident Fund
Schedule:
Day shift
Fixed shift
Weekend availability
Supplemental pay types:
Performance bonus
Yearly bonus
Education:
Higher Secondary(12th Pass) (Required)
Experience:
Call center: 1 year (Required)
total work: 1 year (Preferred)
Customer service: 1 year (Required)
Language:
Hindi (Preferred)
English (Required)
Work Location: In person
💡 Quick Summary
Seeking a career-building opportunity? The Customer Care Agent position is now open for candidates interested in the Customer Care Executive sector. This role in Mumbai offers a professional environment and growth potential.
Requirement Snapshot: Candidates should possess basic communication skills, a proactive attitude, and the ability to work in a team. Experience in Customer Care Executive is a plus.
